Note fondée sur 114 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024 sur Hotels
This was a hidden gem. Beautiful property out of downtown but still close. Right across from tubing on the French Broad river and next door to the arboretum. Most of the guests were regular repeat visitors and I can see why.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Randy, Gestion de l’hôtel
Hi Mary! Many thanks for you "diamond" review. We appreciate your kind words. Glad y'all had a wonderful weekend. All the best!
par un voyageur
Publié le 6 août 2024 sur Expedia
Super cozy and friendly staff
Commentaires de Gestion de l’hôtel
23 août 2024 par Randy, Gestion de l’hôtel
Hi Loren! Many th;anks for the friendly feedback! So glad you had a great stay with us in Asheville.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
We had a great time at the Bent Creek Lodge Bed & Breakfast. The room was beautiful and clean. The breakfast was delicious, and staff were very friendly. We will certainly come back.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Randy, Gestion de l’hôtel
Hi Susan! Many thanks for your kind review. Much appreciated. Y'all come back soon!!
par un voyageur
Publié le 28 juin 2024 sur Hotels
The lodge was just lovely. The natural environment and location very special. Randy, the proprietor and all his staff went out of their way to make us feel welcome and comfortable.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Randy, Gestion de l’hôtel
Hi Lynda,Many thanks for sharing your kind review. Much appreciated. Hope y'all will be back soon.
par un voyageur
David; first time visit
Publié le 11 juin 2024 sur HotelsThe staff was exceptional; as was the eco-friendly outdoor atmosphere; my only concern for future visits is I reserved the rhododendron room on Expedia but was given the bike room upon arrival!!! Not sure, nor do I care about the cost but I think the rhododendron room has a queen size bed and the room I stayed in only has a full size bed; not a deal breaker though!!!!!
Commentaires de Gestion de l’hôtel
12 juin 2024 par Randy, Gestion de l’hôtel
Hi David,It was a pleasure having y'all stay with us for one night this week. Thanks for the kind review. We have 7 rooms with queen size beds and 3 rooms with kings. We do not have any "full size" beds. I personally changed your Expedia reservation from the Rhodo room to the Bike room because that room is a tad larger in square footage. Both rooms feature queen size beds. The Bike room has two sitting chairs instead of one, a much nicer and larger writing desk. I thought you'd be more comfortable with the free upgrade. Sorry about the misunderstanding and the perceived slight. We strive to under promise and over deliver in all of our business in our quest to delight each customer. I'm disappointed that we couldn't correct the issue while you were staying with us and that the misunderstanding made your stay with us less than worthy of a five star review---or even a 10. If you need a stay-cation in the future, we'd be happy to see y'all again.
par un voyageur
Publié le 26 mai 2024 sur Expedia
Beautiful place to stay
Very homey feeling lodge
Breakfast and homemade snacks were fantastic
Staff very friendly and helpful
Will defiantly be going back
Commentaires de Gestion de l’hôtel
27 mai 2024 par Randy, Gestion de l’hôtel
Curtis, Thanks for sharing your fantastic review. Much appreciated. Hope y'all will be back sooner than later :)
par un voyageur
Publié le 6 mai 2024 sur Expedia
Amazing, quaint, mountain luxury, amenities, great breakfast. Awesome staff, owner, friendly guests,
Commentaires de Gestion de l’hôtel
10 mai 2024 par Randy, Gestion de l’hôtel
Hi Barry,Many thanks for your kind words and review. Hope to see y'all again soon.
par un voyageur
2 nights away.
Publié le 8 avr. 2024 sur HotelsWe had a great time. THe only negative I might have was there is no TV in the room. We were going to watch the game but did not what to stay in the Lounge.
Over all it was fantastic.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Randy, Gestion de l’hôtel
Hi Larry, Many thanks for your fantastic review. Much appreciated. Hope we will see you again soon.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Randy, Gestion de l’hôtel
thanks Peter, for the 5 star reveiw. Much appreciated.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Randy, Gestion de l’hôtel
Christopher, sorry we couldn't do anything to help you be happy during your stay. We were pleased to cancel the second night of your reservation and refund your payment for the second evening. We hope you get up on the right side of the bed at your next inn :)
