Hotel Universal Murcia

1.0 star property
Hotel near Museum of Sciencie and Water in Murcia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal Murcia

Reception
Point of interest
Twin room UP
Point of interest
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Cartagena, 21, Murcia, Murcia, 30002
  • Puente de los Peligros
    4 min walk
  • Cuartel de Artillería
    4 min walk
  • Murcia City Hall
    7 min walk
  • Corvera (RMU-Region de Murcia Intl.)
    19 min drive

Room options

Standard Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Single room UP

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin room UP

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

Standard Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Triple Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Traditional Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room, 1 Single Bed

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Traditional Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Murcia

In Murcia .Your stay at this hotel will put you steps from Museum of Sciencie and Water and a 5-minute walk from Puente de los Peligros. Cuartel de Artillería and Murcia City Hall are also within half a mile (1 km).

What's nearby

  • Murcia City Hall - 7 min walk - 0.6 km
  • Murcia Cathedral - 8 min walk - 0.7 km
  • Real Casino Murcia - 10 min walk - 0.9 km
  • Murcia Bull Ring - 13 min walk - 1.1 km
  • Auditorium and Congress Center Víctor Villegas - 2 min drive - 1.9 km

Getting around

  • Murcia del Carmen Station - 9 min walk
  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive

Restaurants

  • ‪Cafe Helado y Caliente - ‬4 min walk
  • ‪La Marina Restaurante - ‬6 min walk
  • ‪Pan Moreno - ‬6 min walk
  • ‪Mesón Pepe de los Jamones - ‬7 min walk
  • ‪Tornasol - ‬7 min walk

About this property

Hotel Universal Murcia

Hotel near Museum of Sciencie and Water in Murcia
Hotel Universal Murcia offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A library, a vending machine, and an arcade/game room are also featured at the business-friendly Hotel Universal Murcia. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Murcia hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 5 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universal Murcia offers 47 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 25-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Murcia hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 14 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking within 33 ft; reservations required
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 9 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 25-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 13.5 per night.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 6 for children
  • Valet parking fee: EUR 14 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 13.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Hotel Universal Murcia Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 243 reviews" "
Rating 8 - Good. 79 out of 243 reviews" "
Rating 6 - Okay. 65 out of 243 reviews" "
Rating 4 - Poor. 22 out of 243 reviews" "
Rating 2 - Terrible. 24 out of 243 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with group
Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Stayed 1 night in Jul 2024

4/10 Poor

Evelien

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Maria Angeles

Liked: Cleanliness, amenities
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
Stayed 11 nights in Apr 2024

2/10 Terrible

tahimi, miami

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic overnight stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really poor
I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Stayed 1 night in Feb 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Stayed 1 night in Sep 2023

2/10 Terrible

Jorge

Disliked: Property conditions & facilities
No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
Stayed 5 nights in Jul 2023

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

Darren

Stayed 1 night in Mar 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Stayed 1 night in Mar 2023

8/10 Good

Rebecca

Stayed 1 night in Sep 2022

8/10 Good

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Sharon

Stayed 1 night in Jun 2022

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good locación
Stayed 2 nights in Dec 2021

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything you needed The pictures didn't quite match the reality though
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Good center location
Great location, easy access
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Murcia
It was a standard stay with friendly staff and good location.
Stayed 1 night in Sep 2018

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service
Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night. WiFi instructions were not only complicated although only in Spanish, so impossible to use. Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Cealing collapsed. No water. No amenities
The hotel was horrible nothing else to say. The staff was rude at check in. The room was small and have no climate control. The window did not shut or lock. Every whisper in any room adjacent was clearly audible. The ceiling collapsed in the lobby. There was no water for one day. Everything there was dark and dreary. I guess that’s why they call it one star. Well I see it as a neutron star collapsing in on itself.
Stayed 3 nights in Jan 2018

4/10 Poor

Julian

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best experience
We booked 3 rooms and the in between rooms were overly noisy with adult themes going on intermittently throughout the night. All 5 of us had so many more bites than the whole of our 2 week stay elsewhere. Would not stay again
Stayed 1 night in Aug 2017