Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Best scenery in Islote Puerto Rico
Publié le 4 sept. 2024 sur HomeAwayMy stay was amazing wit the host waiting for us to give us the keys and gate control. The AC on prior to us arriving. The house inside temperature was perfect. You could walk straight to the water and it is a safe place. The local were nice and you could get to places very easy. We slept with hearing the waves at night and it was soothing. We will be coming back to stay as a couple next time and recommend it if you want to have your own little beach.
par un voyageur
Amazing experience, off the beaten track
Publié le 16 avr. 2024 sur HomeAwayOur stay was an amazing experience. To set the context, we prefer to stay away from well-developed tourist areas (big hotels, lots of attractions) and prefer a more intimate, authentic experience. We have three young kids (7-11 YoA) that love exploring nature.
The location was truly amazing for us. We spent a week, where the kids could fairly independently explore the different parts of the bay: the protected reef right in front of the house, the beach (depending on the tide), the waves crashing over the ragged moonscape on the far left and right side of the bay. This was exactly what we were looking for. We had various activities planned in the north-eastern part of PR, but we cancelled almost all because it was just great to "stay in the bay".
The kids could swim in the protected, beach-adjacent part of the bay on their own. They discovered tropical fish, a green moray baby eel, starfishes, sea fans, sea urchins, hermit crabs, etc. The beach was crowded at times (weekend), but almost empty at others (where the younger kids could run around the beach naked...)
Can you swim in the outer part of the bay behind the reef? No, it is way too dangerous (at least with the conditions as it was).
Is it quiet or noisy? Both: 90% quiet, but towards the weekend nights, there are people driving by with LED-lit cars and loud music: We absolutely loved it, such a slice of vibrancy and life!
We're planning to go there again! Owner and local keeper were kind and responsive throughout.
par un voyageur
paradise on a lagoon
Publié le 8 mars 2024 sur HomeAwayour second year at Villa Rosa and we couldn't wait to get back again - this is a piece of paradise
par un voyageur
Goteras
Publié le 7 avr. 2023 sur HomeAwayEstaba lloviendo y tiene filtraciones
par un voyageur
Best view on the island!
Publié le 15 mars 2023 sur HomeAwayWe had a great 5 days. We sat outside on the terrace when we were "home" as the view of the water hitting the rocks was fantastic. The house itself needs a little TLC, but is adequate and met our needs.
par un voyageur
STAY AWAY FROM THIS PLACE!!!!
Publié le 23 janv. 2023 sur HomeAwayHere we go… We agree that the views are good, but not so exclusive that you can’t see better beaches about 5 mins away. The place was so dirty my husband and I couldn’t stay one night. Our anniversary celebration was ruined :( There’s mold on the curtains and stains on the bed. It looks like this place hadn’t been cleaned in at least a week or two. When we sent the pictures to the host, she was courteous but didn’t really care much about the situation. We were explained that since its a beach house people didn’t really take care of the couch the table etc. Cleanliness is what we always require when renting a place, not luxury. Just know you wont really have a great or excellent time here, regardless of what other reviews have stated. We recently saw another review from Dec 2022, its the reality of the place now. The more frustrating part is that because of the no refund policy in the contract we can not get our money back and we were only offered to reschedule our vacation for another time, unfortunately the horrible smell and the terrible conditions of the place makes this unacceptable to us. We are currently trying to get our money back, even if legal action needs to take place. This is not an isolated incident the same happened to my aunt who had the same experience but even worse she had paid the event fee, amount that is ridiculous expensive with the condition of the place. Again, save yourself the disappointment of dealing with this owner who has zero interest in the cleanliness of the property and couldn’t care less on ruining a celebration or a vacation.
Commentaires de Gestion de l’hôtel
1 juill. 2023 par VrboOwner, Gestion de l’hôtel
I am at a loss for what to say about this review so I will try to address the facts. These guests wanted to have an event on the property without paying the event fee. The event fee is plainly stated so it is your choice to book or not book the property. They decided to book the property and not have the event. Red flag number one. When the property manager greeted them & showed them the property they did not say a word to her about the condition or cleanliness of the property. Before leaving them she confirmed with them that they were not booked for an event and that she lived directly across the street, and would be available to help with any issues they may have. We understand that there will always be people who think they can do things and get away with it so when we recognize these situations we alert our managers. Later after she left, hey decided not to stay and called for a refund stating a number of minor things as the reason. Even though the property manger offered to come back and correct anything that was an issue, they refused the offer. Talking to them later we agreed to their request to allow them to leave & reschedule their stay, which they seemed fine with upon leaving, I then get this review.
Who gets a bad review about a property from a close relative yet goes ahead and books that property anyway?
We have been in this business since 2009. We try everyday to deliver good customer service. Do we sometimes get it wrong? Definitely. However my People are always there for our customers and will go above and beyond the call of duty to make sure the vacation is what they dreamed of.
We are never happy until our customers are so please give us a chance to correct any short comings we may have before trashing our reputation which is the only thing we live by in this business.
par un voyageur
Stunning View
Publié le 10 janv. 2023 sur HomeAwayWe had an amazing time at this property, the view is spectacular! The home needs a lil TLC but otherwise it is perfect, I'd definetly stay here again......thank you!
par un voyageur de Baton Rouge
Challenging weekend stay
Publié le 6 déc. 2022 sur HomeAwayThese comments are known to the property owner already. Met property manager Magaly who lives close by. She provided keys and gate opener with WIFI info. Was responsive via text. At first quick glance of the unit appears quaint and cozy. Advertised as a one bedroom romantic retreat at the end of a private beach cove was what we were looking forward to after a exhausting river adventure earlier in day. We began to appreciate how filthy the home was upon unpacking and the profound deferred maintenance of the property. We can give many examples but the feedback was provided to the owner who had a third party come assess our concerns which we appreciated. The dryer door was broken however Magaly’s husband did come to repair it the following day. We were only booked for 2.5 days so we tried to look at the positives. We had a semi private beach cove. Locals arrived at 10 and left around 4pm. We had AC, WIFI, cable, and electricity but unfortunately a local power outage caused us to lose power at 3am on day of departure. The generator on the property was not functioning because the large propane tank it was attached to was corroded. In summary this unique property has great potential if it is properly renovated, maintained and kept clean. On a separate note, a camp exist next door so camping visitors were up at all hours of the night. Also the property is on highway 681 which is a main artery for loud party buses that blare their music at late hours of the night. Worse if there is a traffic jam. Windows did not close properly so it just added to the challenging experience. Not the quiet romantic retreat we were hoping for.
par un voyageur
Perfect Beach Location
Publié le 10 oct. 2022 sur HomeAwayWe were hoping to relax and spend time on the beach. Could not have asked for a better location!
par un voyageur
i always have wanted to stay
Publié le 3 oct. 2022 sur HomeAwayI visit that beach and I always see the yellow house… but one day we ask and at the moment we book our stay. Just perfect to stay with family and friends, and the beach clear water is perfect. Near the property you have a lot of restaurants and bars.
