Note fondée sur 422 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Hotels
Great customer service, very kind! Clean rooms and very close to several restaurants. There is a McDonald’s pretty much in the same parking lot as the hotel so that’s super convenient. Great price as well!
par un voyageur
Needs improvements
Publié le 15 juill. 2024 sur HotelsSmoke detector chirping at 6:30 am, coffee maker doesn’t work, light in room constant flicker. Continental breakfast the very bare minimum.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par CS, Gestion de l’hôtel
Deborah, it's regrettable to hear your stay didn't meet 5 star expectations. Our team constantly strives in maintaining the premises, so we appreciate your insights about room conditions and will be referred to our maintenance team for a closer look. Thank you for providing us with an opportunity to enhance our guest experience. Hope to see you soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Staff was rude and room were nasty and unsanitary.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par CS, Gestion de l’hôtel
Greetings Taylor, it's disheartening to hear that your experience did not meet your expectations. Your words have been taken seriously and the points you've raised are being addressed. We hope for another opportunity to enhance your perception of the accommodations in this locale.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Quiet stay
Commentaires de Gestion de l’hôtel
8 juill. 2024 par CS, Gestion de l’hôtel
Dear Angela thank you for your five-star review! Your compliments will certainly motivate our team to continue providing exceptional hospitality. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 juill. 2024 sur Expedia
My specific room could use an update for sure. The walls in the bathroom were dirty and the tub needs recaulked. The ceiling throughout was separating and needs fixed. Definitely not worth the money. I left early.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par CS, Gestion de l’hôtel
We appreciate your feedback and will pass your comments on to the proper department to have this room inspected. We are disappointed to hear you were unhappy with your room; The front desk would have been happy to relocate you to a closer room had we had the opportunity. Our check out time is at 11am, but you checked out at 6:00 am. We also have a option to leave the keys in your room. We hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par CS, Gestion de l’hôtel
Patricia, thank you for your time to review and staying with us. We hope to see you soon on your next visit to Arkadelphia.
par un voyageur
Publié le 24 juin 2024 sur Expedia
par un voyageur
Publié le 8 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par CS, Gestion de l’hôtel
Kristen, thank you for this amazing review! It’s great to hear that you thoroughly enjoyed your stay with us. We hope you will allow us to welcome you back again very soon.
par un voyageur
Publié le 1 juin 2024 sur Expedia
Coffee pot not clean black mold on it floors dirty mirror and tv screen dirty. More like a cheap workers place to stay
Commentaires de Gestion de l’hôtel
2 juin 2024 par CS, Gestion de l’hôtel
Jeff, coffee pot didn't had a mold, but the bottom plate had a burn marks. Our housekeeping dept. had replaced a brand new coffee pot. We appreciate your feedback. Hope to see you soon on your next visit.
par un voyageur
Meh
Publié le 1 juin 2024 sur HotelsBreakfast was lacking, when we checked in I guess our room had just been cleaned cause the floor was soaked in cleaner.
Commentaires de Gestion de l’hôtel
2 juin 2024 par CS, Gestion de l’hôtel
Meh thank you for sharing a reveiw. Our check in time is after 3 pm, but as per the request, we had your room clean for early check in. Your feedback is very important to us.
