Ratings based on 258 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 2, 2024 on Expedia
It was a good hotel. Lots of nice little customer friendly touches. Team at the pool was great. The reception is a little hectic and the decor is intense.
by A traveller
Posted Jul. 30, 2024 on Expedia
Wonderful
by A traveller
Posted Jul. 8, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Jérémy L, Hotel Management
Bonjour,Nous sommes désolé d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes, nous aurions aimé en savoir plus pour vous répondre plus spécifiquement voire en parler directement avec vous sur place ! Bien cordialement,
by A traveller
Posted Jun. 27, 2024 on Expedia
by A traveller
Posted Jun. 12, 2024 on Expedia
Comment from Hotel Management
Jun. 14, 2024 by Jérémy L, Hotel Management
Bonjour,Nous vous remercions d'avoir pris le temps de déposer cet avis. Nous aurions apprécié quelques précisions afin de nous aider à améliorer notre service.Bien cordialement,
by A traveller
Posted May 20, 2024 on Expedia
Lovely hotel in the center of Arles
Comment from Hotel Management
Jun. 14, 2024 by Jérémy L, Hotel Management
Dear Dianne,We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A traveller
Five out of five
Posted May 15, 2024 on HotelsWe had a wonderful time, the whole experience was vey professional. The reception staff were very helpful.
One slight niggle was the shower didnt keep the temperature and the toilet seat didnt fit the toilet. Everywhere spotlessly clean.
We would definitely recommend this hotel and will be back.
Comment from Hotel Management
Jun. 14, 2024 by Jérémy L, Hotel Management
Dear Julie,We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A traveller
Posted Sep. 23, 2023 on Expedia
Excellent Hotel with preservation of Ancient Nunnery but refurbished throughout !!
Staff at Reception were always Welcoming and Very Helpful !!
by A traveller
Unique stay
Posted Sep. 5, 2023 on HotelsWe loved our time in Arles, very interesting small city. Very easy to see all the sights by foot from the hotel.
Hotel is unique in its interior design and we loved it for a change. Ate in the restaurant which was excellent and staff very attentive and professional.
by A traveller
Posted Aug. 8, 2023 on Hotels
