Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Thank you for leaving a review. We appreciate your feedback.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Thank you for your 5 out of 5 review. That is what we strive for. We're happy you enjoyed your stay and hope you will visit again.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Very clean and well kept- looks like they just did a renovation. Delightful receptionist - very happy with everything.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review. Most of our recent improvements have been to the outside areas of the property. We do focus on keeping our rooms clean and updated. Please visit us again!
par un voyageur
Need earplugs if you want sleep
Publié le 21 juin 2024 sur HotelsYou NEED earplugs if you stay here. Thin walls and you can hear everyone. Group of people were still drinking/partying past 1:30am and you can hear it all. Its suffices for a stay in Arnold. Great service and super friendly. Just advise bringing earplugs if you want to sleep.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Manager, Gestion de l’hôtel
We're sorry to hear there was a loud group that disturbed you. We try to stress our quiet time between 10pm and 8am.We hope you will try another stay in the future.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mai 2024 par Manager, Gestion de l’hôtel
Thanks so much for your 5 of out 5 review of our property.
par un voyageur
Great place to stay!
Publié le 17 avr. 2024 sur HotelsRoom was great, beds comfortable. Hot shower always good after skiing all day!
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Thanks so much for your excellent review of our property. We're so happy you enjoyed your stay and hope you will visit again.
par un voyageur de huntington beach
Publié le 24 mars 2024 sur Expedia
This property is very close to Calaveras Big Trees State Park and that is why we stayed here. It was very clean, and the woman checking us in was friendly. We stayed two nights. We ate across the street at a brewery the first night and at an Italian restaurant the second night. The Italian restaurant, Sarafina's, was excellent.
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Thank you very much for your review. We appreciate hearing from our guests. It is our goal to provide an enjoyable experience.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The property is con enie tly located directly off the main highway (the 4, I believe) in Arnold close to the supermarket and several dining options. The room was comfortable and cozy. Unfortunately the bathroom heater was not working and it was rather cold in there. The detail that kept me from giving the Lodge 5 stars was the check-in process. We arrived at 6:30pm and the office was already closed. Someone eventually answered the Ring doorbell and the check-in/payment transaction was done remotely with us speaking to the doorbell. What really made me uncomfortable was having to stand outside and recite my credit card number. Check-in felt impersonal and unsecure.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Manager, Gestion de l’hôtel
Thank you for your review. Please accept our apologies for your check-in experience. Typically, if we know you are arriving later in the evening, we will make special arrangements to accommodate a late arrival. We hope you will give us another try and book a future stay.
par un voyageur
Clean and well-kept place with modern upgrades
Publié le 20 févr. 2024 sur HotelsThe property is very clean and well maintained. Has solar power for the summer months. The wood looring instead of carpet is very big plus for us as it gives a clean look. The attendant is friendly and does amazing work keeping it clean and providing very helpful tips on the local events and weather conditions. Will visit again.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Manager, Gestion de l’hôtel
Thank you so much for your fantastic review. We appreciate the feedback and look forward to your next visit.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Very clean and quaint rooms. We’ve booked here before and we will again next month when we come skiing again. Shops and dining options close
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Thanks so much for your great review. We're pleased you enjoyed your stay and will return.
