Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for staying with us and leaving a review.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We appreciate it!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Manager, Gestion de l’hôtel
Thank you for your 10 out of 10 rating. We appreciate your review and thank you for staying with us!
par un voyageur
Publié le 12 août 2024 sur Expedia
My criteria: clean, functional room, a bed I can sleep in comfortably. The first 2 criteria were fully met! The bed was an absolute failure; horrible support and tossed and turned all night. Had to actually place a pillow under my hips for support. Booked 2 nights. Bed was so bad I had to cancel night 2. The lodge still charged for night 2. I do not understand how that is reasonable/legal when the facility is not offering what I am paying for.
Commentaires de Gestion de l’hôtel
12 août 2024 par Manager, Gestion de l’hôtel
We are sorry you found the bed uncomfortable. We replaced our mattresses and installed supportive metal platforms a couple years ago.We have a 2 day cancel policy and do not refund unused nights if departing early. We did offer you a partial refund of your 2nd night.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Thank you for leaving a review. We appreciate your feedback.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Thank you for your 5 out of 5 review. That is what we strive for. We're happy you enjoyed your stay and hope you will visit again.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Very clean and well kept- looks like they just did a renovation. Delightful receptionist - very happy with everything.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review. Most of our recent improvements have been to the outside areas of the property. We do focus on keeping our rooms clean and updated. Please visit us again!
par un voyageur
Need earplugs if you want sleep
Publié le 21 juin 2024 sur HotelsYou NEED earplugs if you stay here. Thin walls and you can hear everyone. Group of people were still drinking/partying past 1:30am and you can hear it all. Its suffices for a stay in Arnold. Great service and super friendly. Just advise bringing earplugs if you want to sleep.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Manager, Gestion de l’hôtel
We're sorry to hear there was a loud group that disturbed you. We try to stress our quiet time between 10pm and 8am.We hope you will try another stay in the future.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mai 2024 par Manager, Gestion de l’hôtel
Thanks so much for your 5 of out 5 review of our property.
par un voyageur
Great place to stay!
Publié le 17 avr. 2024 sur HotelsRoom was great, beds comfortable. Hot shower always good after skiing all day!
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Thanks so much for your excellent review of our property. We're so happy you enjoyed your stay and hope you will visit again.
