Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice for a family, but gets hot in the summer
Publié le 23 juill. 2024 sur HomeAwayMyself, husband, and kids stayed for 4 days in the heat of summer. There's no ac (we knew that already when we booked) so it works fine if you plan on being out enjoying the lakes during the day, which we did. I'd suggest having 1 or 2 more fans available for air flow. It was already pretty uncomfortably warm inside by 9am and another fan would make sleeping more comfortable.
My only real complaint would be pet hair on all the furniture. We didn't feel comfortable sitting on the sofa or widow seat because of so much pet hair.
My youngest daughter really loved all the decorative items around, especially the old fashioned phone. She declared it must be a grandma's house because it reminds her of her grandma and grandma's love cats. Lol!
Overall, it was simple, cute, and I would stay here again.
Commentaires de Gestion de l’hôtel
19 août 2024 par VrboOwner, Gestion de l’hôtel
Tara, thank you for being our guest and sharing your experience! We're so pleased you enjoyed your visit and would stay here again-- we'd love to have you! That said, we apologize for the cleanliness concerns with the furniture and our local manager assured us they shared your comments with housekeeping so the pet hair can be addressed. We're sorry for any discomfort due to the warm weather and want you to know our team would have provided additional fans during your stay to make you more comfortable. Adding extra floor fans to the home has been suggested to the homeowner for consideration. We enjoyed having you as our guest and look forward to hosting you again.
par un voyageur
No heat in cabin
Publié le 1 févr. 2024 sur HomeAwayI spent 45% of my stay in a cabin with no heat. I had to cancel my plans while waiting for a solution to solve the problem. I spent 2-3 hours on hold over the first day (multiple calls) trying to get this issue resolved. Since then, there's been no response or support from either Vacasa or VRBO to provide a credit or even get back to me regarding their plan for support.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par VrboOwner, Gestion de l’hôtel
Heather, we are disappointed to hear of your negative experience. Please know this is not the high standard that we hold ourselves to. We have confirmed the heat is working properly. While we know it doesn't remedy your negative experience, we hope the compensation provided alleviates some of the stress. We will use your feedback and experience to help make a more positive environment in this home moving forward and we hope that you will allow us a second chance to host you for an incredible vacation experience in the future. Thank you!
par un voyageur
Very good
Publié le 12 juin 2023 sur HomeAwayOver all very well stay , everything is clean and very very good , we had a good stay..
par un voyageur
A Nice Forest Retreat!
Publié le 25 sept. 2022 sur HomeAwayWe had a lot of fun getting away from the hustle and bustle of our daily lives. I recommend this rental to anyone looking to destress and take some time to slow things down. Bonus points for the record collection!
par un voyageur
Cute cabin
Publié le 27 févr. 2022 sur HomeAwayLocation is a bit secluded which was nice. Perfect size for our family of 4. The 3 star review is more about Vacasa then the cabin itself. The house was not well stocked - only 1 wine glasse, no dish towels or cooking oil. It seems this is the norm for Vacasa so I will just come better prepared if booking through them again.
Also, on our 2nd night, there was beeping noise coming from the attic all night which made it difficult to sleep. I called Vacasa and they said they would send someone out and never did. The 3rd night I ended up sleeping downstairs to get some shuteye and shared a queen bed with my two teens. Very squished. Ha!
That said, for the price it was a decent stay.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. Pantry items like oils and spices are not usually stored in the home for sanitary purposes. We encourage our guests to bring any food-related items they may need during their visit. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Arnold Vacation
Publié le 3 févr. 2022 sur HomeAwayGreat house, beautiful setting, relaxing stay
par un voyageur
Wanted and received a "White Christmas"
Publié le 6 janv. 2022 sur HomeAwayProperty was great BUT having several feet of snow with no shovel was a most difficult exit. Tried to "check-out" but NO ONE answered any cell phone calls and the cabin internet was "Down" as well as AT&T
Also someone should have mentioned that there was over three dozen steps to enter the cabin level
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Peter. We are pleased that you enjoyed your stay. There is a shovel on the porch for guest use. The outage was widespread due to the major winter storm which caused downlines. We also encourage guests to review the listing and photos to ensure that the home is everything they are looking for. The listing shows photos of the stairs to access the home. We hope to host you again very soon.
par un voyageur
My Davis cabin stay get away
Publié le 4 déc. 2021 sur HomeAwayI loved the getaway cabin here a few things I would of liked better couch was stained the pillows were fried both were in dire need of replacement. The kitchen needed some cupboards that were empty and available for the quest groceries. The shower faucet head desperately needed to be replaced so when turned on and then entering won’t shoot right in your face and all over the floor. Showerneeds a shelf to put shampoo and soap on. The shower felt slippery to me. Slip proof decals would be a really good idea! Great cabin! It was nice to get away. The phone reception was concerning to me....
par un voyageur
Spacious Cabin in Arnold
Publié le 5 oct. 2021 sur HomeAwayCabin was in a great location to get to all that Arnold, Murphys, and Angels Camp have to offer. Plenty of space for a group of 4-6.
par un voyageur
Dirty and Broken
Publié le 26 juill. 2021 sur HomeAwayUpon arrival the location seemed nice and its was easy checking in. It even looked liked nice at first glance. I knew there was no AC and the place was really hot and stuffy. We opened the place up but it didn’t cool down well and it was a miserable nights sleep. The screen For the back door was broken, the windows and screens dirty, the fans were filthy dirty and we had to clean them. Though there were a lot of fun things about the home they were all broken! Tons of records but the record player speaker was shot. Tons of VHS videos, but the VHS player didn’t work well and couldn’t eject the cassette. The sheets on the bed were stained and we ended up washing them. We felt the need to wash everything before using it in the kitchen as well. Wouldn’t stay there or recommend it. Had an awful experience with Vacassa before and didn’t notice that they were the company overseeing it. Would love my money back but I’m sure they would not honor that. Would have been cleaner, cooler, and more comfortable camping (which we should have done looking back).
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we are so sorry you didn't enjoy your stay. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!
