Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice ladies getaway
Publié le 25 août 2024 sur HomeAwayNice cabin, nice neighborhood. Kitchen fully stocked. Grill easy to use. Had trouble with lock box. Owner gave us access to lock box. She was very helpful. Upstairs toilet had trouble flushing. Had to turn water on & off
again in between flushing.
Shower curtain fell down. You Tub slow to drain.
Ticurtaitrouble draining.
par un voyageur
Spacious cabin great location
Publié le 1 janv. 2024 sur HomeAwayLoved our stay, enjoyed.
par un voyageur
Nice cabin in Arnold
Publié le 5 sept. 2023 sur HomeAwayI stayed with my family (husband and two kids) as well as my mom. Plenty of room, had extra beds. Thorough instructions, enjoyed the games and foosball table.
par un voyageur de Rocklin, California
Arnold
Publié le 10 août 2023 sur HomeAwayComfortable home close to town
par un voyageur
A bit dissapointed
Publié le 4 juill. 2023 sur HomeAwayWas a bit disappointed on several things such as NO Closets to hang clothes, towels that were not dried property by their house cleaner so had a bad smell, TV in master bedroom not working with 3 or 4 remotes so very confusing and owner saying we need to get a better TV, hot water heater needed to be adjusted by us which was with owners help on phone to take a decent hot shower. Definitely room for improvement to rent out to others. Nice location in private quiet neighborhood. Probably would not recommend to others however.
Commentaires de Gestion de l’hôtel
10 août 2023 par VrboOwner, Gestion de l’hôtel
Linda, your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
"We're sorry to hear your stay fell short of expectations and wanted to make sure we were addressing your concerns!
-While we don't have a closet in the master bedroom, we do provide a dresser with 6 drawers for guest storage. The room with bunk beds also has a closet in case guests prefer to hang up their clothes.
-We have let our housekeeper know about the towels to ensure future guests do not share your experience. Thank you for letting us know.
-We apologize if we confused you when we assisted with the TV. It does work, however, as we tried to explain over the phone, the incorrect remote was being used when you first tried operating it. We'll be providing clearer instructions to prevent any confusion in the future.
-We've never experienced any issues with the water heater before your stay. We hope we were able to help out a little by showing you how to turn the heater onto a higher setting.
We do appreciate your feedback and hope your next stay goes better."
par un voyageur
Mountain getaway in Arnold
Publié le 4 juill. 2023 sur HomeAwayProperty was nice , clean property. no closets in any of the bedrooms to hang clothes or store clothes. There was one air conditioner that was a window mount in the middle floor. Nothing on the bottom floor or the top floor which did get somewhat hot and stuffy. overall, it was a nice property and we would definitely stay there again if we’re in the area.
