Note fondée sur 177 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2024
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Elegant and classy describes The Inn. What a wonderful place to stay!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Great Pool Area!
Publié le 3 sept. 2024 sur HotelsLove the hotel decor! Did not feel like we were in Iowa. The pool area was a great place to relax.
par un voyageur
Publié le 12 août 2024 sur Expedia
Check in process. I understand not getting into a room before 4:00 but I should be able to check in before 4:00. Although I was there before 4:00 and sitting in the lobby, a line started to form at 4:00. I got in line, checked in, went up to the room, unpacked and went downstairs to go out. There was a line out the door waiting to check in. Only one person checking in guests.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Inn Management Team, Gestion de l’hôtel
Dear Stephen, Thank you for taking the time review your recent stay at The Inn!Unfortunately our small business was impacted by a fluctuation in our team. Which set us behind on our room cleaning process and communication.This is an extremely rare event for us. We will be using your feedback to make improvements to our guest experience if we are temporarily short staffed in the future.Again, we are sorry that your check-in was not as expected, we always strive to go above and beyond and we are happy to hear our team corrected our error right away. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 11 août 2024 sur Hotels
did not like the policy of not checking in until 4 breakfast in the morning is a joke we love staying there but those 2 items are really bad
Commentaires de Gestion de l’hôtel
13 août 2024 par The Inn Management Team, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us at The Inn!On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your recent stay with us! Your satisfaction is important to us as a valued guest!We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
The front door parking is a very nice touch. The pool is very small but the lake is in their backyard.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Inn Management Team, Gestion de l’hôtel
Dear Christi, Thank you for taking the time to review your recent stay with us at The Inn!Your feedback about your recent stay is important to us. We are happy you enjoyed your stay! Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance or want to book again please reach out to us directly!We hope to see you again soon!
par un voyageur
Publié le 1 août 2024 sur Expedia
It has 9-9 pool hrs so no early or late swimming but with 2 strokes you are across the pool anyway. The room was dark green and black with poor lighting in the main room and bathroom. The breakfast was “Get and go” meaning bottled juice and individually packaged muffins and rolls. There were apples one day and bananas another if you got there before 8 or so and no decaf coffee or hot water but no tea or cocoa anyway. There was no place at all to sit so you had to take it to your room. There is no fitness room. It is close to Arnold’s Park to walk. We would not stay there again. It is not on the water either.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Inn Management Team, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us at The Inn!On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your recent stay with us! Your satisfaction is important to us as a valued guest!We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.
par un voyageur de Cottage Grove
Publié le 1 août 2024 sur Expedia
Beautiful area, great hotel and close to everything fun!
Commentaires de Gestion de l’hôtel
13 août 2024 par The Inn Management Team, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at The Inn Hotel Arnold’s Park, IA. As a guest you are truly valued!Your feedback about your recent stay is important to us. We are happy you enjoyed your stay! Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance or want to book again please reach out to us directly!We hope to see you again soon!
