Note fondée sur 257 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A perfect hotel to rest in family
Publié le 16 nov. 2014 sur HotelsThe hotel was absolutely perfect ! The staff was very kind from the welcome to the checkout !
The 4 restaurant are all very good with good value for money !
The bedroom had a beautiful view on the country side, very restful !
A must see hotel !
Commentaires de Gestion de l’hôtel
5 juill. 2016 par FOM, Gestion de l’hôtel
Dear Sir / Madam,
We thank you for your excellent rating and pleased to know that you had a perfect stay; appreciated our choice of fine dining rooms, blissful surroundings and kind-natured service hospitality.
We look forward in welcoming you again!
Warm regards,
Pracilo D'silva
Front Office Manager
par un voyageur
Publié le 24 févr. 2024 sur Hotels
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Overall Experience was not at all Good because first of all Check in was not at all smooth we have to wait for 30 Mins to get our rooms and after 30 mins i have got 1 Room and 1 room after 30 Mins and staff was not at all good and coperative and Later We have visited pool and the pool tiles were broken and we got injury as well. And Service is third class. Buttler comes after 30 Mins ice and glass comes after 30 mins and air conditioning, fridge is too old in the rooms. We have booked ultra luxury room but we are not at all satisfied as we have paid 15k approx and the room doesnt have a good views as well. The room approx cost 7.5k Max and breakfast got over 15 mins before and no hospitality nothing. I have stayed in more than 50 plus 5 star luxury properies i will never recommend you to stay here. Thanks
par un voyageur
Publié le 12 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2022 par Team rio, Gestion de l’hôtel
Dear Shiri,
We thank you for giving us an opportunity to serve you and taking out your time to share your invaluable feedback. We are delighted to know that you liked our Resort. Your appreciation is encouraging. Please recommend us to your friends and relatives. We would love to have The privilege of serving them. We look forward to have The privilege of having you with us soon
par un voyageur
Not a 5 star
Publié le 28 nov. 2021 sur HotelsThe actual Resort Rio was booked by some football federation until the end of March 2022. We had to stay a lower category property by paying the 5 star price. Food quality /taste is below subpar. We informed the hotel that we were celebrating our anniversary they said they will arrange some cake but they never did.
This hotel may have seen nicer days when it was new, but now it’s more like a run down property. The tub was dirty and did not have hot water. Closets are old and rusty. The pool was not clean properly you can see the green stuff on the sides.
Spa is not 5 star quality at all, it’s clean and the staff is friendly but untrained.
The most positive side of this hotel is, nice big rooms and staff is very nice but this Rio delux property is not 5 star and more like a 3 star service.
par un voyageur
Publié le 26 nov. 2021 sur Expedia
TERRIBLE MANAGEMENT which doesn't listen to guest needs. Have converted into a bio-bubble. Refrain from staying here.
par un voyageur
Publié le 2 nov. 2021 sur Hotels
par un voyageur
Publié le 16 oct. 2021 sur Hotels
par un voyageur
Publié le 3 juill. 2021 sur Expedia
Everything about Resort Rio is attractive.
Highlights were the huge swimming pool (which unfortunately we couldn't use due to Covid, however we did click loads of pictures around the entire property), the staff, the food and ambiance.
Coming back here on every special occasion as the staff here makes it much much more special.
Commentaires de Gestion de l’hôtel
17 juill. 2021 par Leonel D’souza, Gestion de l’hôtel
Dear Guest,
Namaste!
Thank you for leaving such a nice review. We are glad to know that you had a wonderful experience; enjoyed delectable choice of food followed by overall services of the resort and most importantly the great hospitality with a smile. Our dedicated staff will be pleased to learn of your high praise and this will keep them motivated to serve all the guests with excellent service throughout. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options. Alternatively do visit us on Facebook and our website for special promotions.
Thank you, once again, for your kind words.
We look forward in welcoming you again!
Warm regards,
Leonel D’souza
par un voyageur
My Favourite Resort in the World ! Amazing People
Publié le 28 mars 2021 sur HotelsResort Rio: we love you ! Thank you very much for the most amazing stay and hospitality. Beautiful resort, superb facilities and our Rio Suite was simply palatial. We loved the space, the views and the most luxurious marble bathroom with a marble tub we have ever seen. We enjoyed and appreciated the very warm and genuine hospitality from all staff members. Vaman and Sumitra: thank you for the housekeeping. Shubham and Akash, we appreciate your friendly service from F&B. Thank you for the amazing food at Pickled Mango and at Jalsa, the pure veg restaurant. And what can we say about Aagor? Probably the most amazing place to be each night- a typical goan beach shack by the pool with its very own beach ! We loved Aagor so much that we spent most of our time there and you must try the fiery Feni ( nothing like the feni you would have tasted anywhere- they distil their own and its smoother than fine cognac.Thank you Roy and Agnelo for amazing cocktails. Zaara spa therapies were relaxing and we enjoyed the couple massage. What i loved about Zaara spa was the beauty and peace with fine aromas and soothing music as the masseurs gave the most relaxing massage ever followed by a rose petal bath, a relaxing steam and then rainwater shower. Both my wife and I came out of Zaara different people- pure bliss. Thank you Kazi and Mumtaz at Zaara spa. Thank you also to Stephen and his team at the front office for all the care that was taken.Fatty Francis, please keep our usual table reserved !
Commentaires de Gestion de l’hôtel
29 mars 2021 par Vipin Vasudevan, Gestion de l’hôtel
Dear Guest,
Namaste!
Thank you for leaving such a nice review. We are glad to know that you had a wonderful experience; loved our well appointed accommodation, enjoyed delectable choice of food and most importantly the great hospitality with a smile. Our dedicated staff will be pleased to learn of your high praise and this will keep them motivated to serve all the guests with excellent service throughout. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options. Alternatively do visit us on Facebook and our website for special promotions.
Thank you, once again, for your kind words. We look forward in welcoming you again!
Warm Regards,
Vipin Vasudevan
