Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Frédéric
Tres bien.
Publié le 15 oct. 2017 sur Hotelsbien.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Staff need to be more approachable towards clients.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Manager, Gestion de l’hôtel
Hello Agustin Franciso, We appreciate your feedback regarding our staff and will address this matter with the team. Your input helps us improve our services for future guests.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
The breakfast was very good not many options but tasty and fresh. Rooms and restrooms clean.We would like to use the pool but the water was cold, then we tried the jacuzzi but there was a cockrach un the bottom. Very disgusting
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello Luz, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Hard beds, nice hotel
Publié le 18 oct. 2024 sur HotelsNice hotel, beds were hard
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello David,We appreciate your feedback regarding your recent stay. Rest assured, we will share your comments with the team for further improvement. Thank you for taking the time to review your experience with us.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Manager, Gestion de l’hôtel
Hello Judith,We're thrilled to hear you enjoyed your stay with us! We appreciate your rating and hope to welcome you back soon for another 5-star experience.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Our stay was fantastic !! From customer service at arrival to breakfast variety in the mornings. We stayed there for 2 nights. Loved the pool and the hot tub so much!! Cleanness was just on point!! Definitely, would be back! Thank you!!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Maria,We are thrilled to hear that you had a fantastic stay and enjoyed our customer service, breakfast variety, pool, and hot tub. Ensuring cleanliness is a top priority for us, and we are delighted that you found it to be on point. We look forward to welcoming you back in the future!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Paul,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback you'd like to share so we can address any concerns. We hope to have the opportunity to welcome you back for a better experience in the future.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
I was pleasantly surprised. Clean and attentive staff. Would stay there again. Only one issue, I had pre-paid but hotel did bill my credit card. I have asked for refund but was told, 14 days for credit. Not sure how or why that happened.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Blanca,We appreciate your feedback on your recent stay, glad to hear you found our staff attentive and the hotel clean. We apologize for any inconvenience regarding the billing issue. Please contact our management team directly to address your refund concerns. We hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello William H,We're thrilled to hear you had a wonderful stay with us! Please don't hesitate to share any feedback with us directly, so we can address any concerns you may have had. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Very clean facility!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kayla,We're delighted to hear that you found our hotel to be very clean! We appreciate your kind words and hope to welcome you back in the future.
