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Four Points By Sheraton Arusha, The Arusha Hotel

4.0 star property
Family-friendly Colonial hotel with outdoor pool

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Photo gallery for Four Points By Sheraton Arusha, The Arusha Hotel

Premium Room, 1 King Bed, Balcony, Pool View | View from room
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
Corner Of Uhuru Road Clock Tower, Arusha
  • Arusha Clock Tower
    ‪1 min walk‬
  • Arusha International Conference Centre
    ‪9 min walk‬
  • Sheikh Amri Abeid Memorial Stadium
    ‪19 min walk‬
  • Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪72 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

  • 17.43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Garden View

  • 20.79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Balcony

  • 15.64 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom

  • 23.58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Pool View

  • 25.28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 16.71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Garden View

  • 15.66 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

  • 17.42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 21.81 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 1 Queen Bed

  • 14.70 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior detail

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About the area

Arusha

In Arusha .You'll be steps from Arusha Clock Tower and a 5-minute walk from Maasai Market and Curios Crafts. Natural History Museum and Arusha International Conference Centre are also within half a mile (1 km).

What's nearby

  • Arusha Clock Tower - 1 min walk - 0.2 km
  • Maasai Market and Curios Crafts - 4 min walk - 0.4 km
  • Arusha International Conference Centre - 9 min walk - 0.8 km
  • Arusha Declaration Monument - 13 min walk - 1.2 km
  • Sheikh Amri Abeid Memorial Stadium - 19 min walk - 1.6 km

Getting around

  • Arusha (ARK) - 23 min drive

Restaurants

  • ‪Karibu Uzunguni City Park - ‬8 min walk
  • ‪The Chinese Dragon - ‬18 min walk
  • ‪Kitamu Cafe - ‬4 min walk
  • ‪Africafe - ‬3 min walk
  • ‪Arusha Center Inn Restaurant - ‬12 min walk

About this property

Four Points By Sheraton Arusha, The Arusha Hotel

Family-friendly Colonial hotel with outdoor pool
Four Points By Sheraton Arusha, The Arusha Hotel offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Four Points By Sheraton Arusha, The Arusha Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arusha hotel.

  • 114 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 1894
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points By Sheraton Arusha, The Arusha Hotel offers 114 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Swahili

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TZS 41,400 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Arusha, The Arusha Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TZS 41400 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arusha Hotel
Hotel Arusha
The Hotel Arusha
Four Points By Sheraton Arusha The Arusha Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel Arusha

Four Points By Sheraton Arusha, The Arusha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 136 reviews
Rating 8 - Good. 41 out of 136 reviews
Rating 6 - Okay. 11 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great location
We stayed at Four Points Arusha for a night before our safari. The hotel is conveniently located about 20-30 minutes from Arusha Airport, and the staff at the check-in desk were very friendly. Unfortunately, the rooms had a musty smell, and smelled like stale cigarettes, and the air conditioning was very noisy, even when switched off.
Stayed 1 night in Dec 2024

10/10 Excellent

Zlata

Stayed 2 nights in Nov 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only luxary hotel around
This is a very western style hotel - you feel for a moment outside. The gardens are very nice and the staff in resturant are great.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good location. Very safe, staff was pleasant and helpful. Good choices in the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful African Grace and hospitality! Wonderful bed after a long travel day. Safe for mother and child traveling together.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great and comfortable stay at the Sheraton Arusha Hotel. Everyone was very friendly, professional and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, well trained with highlevel standards. Good rooms and food.
Stayed 1 night in Sep 2024

6/10 Okay

Meryam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasurable experience
It was a pleasurable experience.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Arusha
Great service and attentive staff. Everything ran perfectly. This was a perfect place to stay and close to the Parks and Safari.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Marangu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in so many ways. Shout out to Messrs Krisha (GM) and Kimaro on the management side, Scholastica at front desk / reception, and Jackson, Eva, and Mikidadi in the restaurant. Great customer services.
Stayed 1 night in May 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. Beautiful property and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of. Rooms were clean and staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Helpful and polite!
Stayed 1 night in Mar 2024

8/10 Good

Abera

Stayed 1 night in Feb 2024

8/10 Good

jane

Liked: Staff & service
You couldn’t walk safe anywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Joseph, Marangu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and people.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay
Stayed 1 night in Jan 2024

2/10 Terrible

Alpa

Travelled with group
Disliked: Staff & service
I had booked 4 rooms, for 7 pax. Out of which we only got 1 room as per the booking i.e TRADITIONAL ROOM WITH 2 Queen Beds. The rest 3 out of 4 rooms were not available during check-in and we were dumped into smaller rooms with 2 single beds. Inpite of having a prepaid booking, a month in advance, our rooms were not available. We were treated like walki-in clients and told take what we were getting. It was a very disappointing and terrible experience. After complaining and writing to the ROOMS DIVISION manager, we were told it was an upgrade. The staff at Four Points Sheraton is not at all serious and considerate. I am shocked that hotel of this high standard can take their clients for a ride and cheat you. It is so humiliating. I have travelled enough, to make out a difference between an upgrade and a downgrade of room. A smaller room with 2 single beds from the room originally booked is explained to me as an upgrade, this is totally not acceptable. I do not know how EXPEDIA will be able to help me resolve this matter, but I have surely learnt a lesson, never to prepay a booking so at least you have a choice to walk out or settle for what you are paying for.
Stayed 1 night in Dec 2023

8/10 Good

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023