Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Over rated and over priced
Publié le 11 oct. 2021 sur HotelsStopping by for a night we found an hotel who is trying to play it like the best of its kind but only applies the pricing without delivering afterward …. Basically you are paying the building and the view…
Commentaires de Gestion de l’hôtel
23 janv. 2022 par Guest Experience Team, Gestion de l’hôtel
Dear Pierre,
Greetings from Gran Melia Arusha!
We would like to express our gratitude for taking time to share your experience with us.
Although we thank you for the feedback, we have to admit that your review caught us by surprise as we did not receive any negative information during your stay with us.
Therefore, we would be much appreciated if we can discuss further on the challenges that you might have faced so that we can improve on those by contacting us directly.
Once again, thank you for the review and looking forward hearing back from you.
par un voyageur
Superbe hôtel, très propre, personnel très agréabl
Publié le 19 sept. 2020 sur Hotelspar un voyageur
Wonderful Experience!
Publié le 7 sept. 2024 sur HotelsWe only stayed for one night but had a great experience. The hotel property is beautiful and the staff is very friendly. We had dinner at the rooftop restaurant. The food was delicious and the decor was very nice.
I highly recommend this hotel if you're in Arusha.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Sean,hank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your short stay and that our beautiful property and friendly staff made a positive impression. It’s great to know you had a fantastic dinner at our rooftop restaurant—it’s one of our favorite spots too! Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back for a longer stay in the future!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par sl, Gestion de l’hôtel
Dear Alison,Warm greetings from Gran Meliá Arusha!Thank you so much for your incredible feedback and rating. We truly appreciate your kind words and are delighted that you had such a positive experience with us. It was our pleasure to host you, and we hope to welcome you back soon for another memorable stay.Warm regards,Guest Experience Team
par un voyageur de Torrance
Publié le 4 août 2024 sur Expedia
Super, nothing of this level in Arusha!
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Petro,Thank you for taking the time to share your marvellous review through Expedia.com.All the members that make up this prestigious institution, the Gran Meliá Arusha hotel, feel satisfied to have met your expectations.Looking forward to having the honour to welcome you back. We remain at your entire disposal.Kind regards,Guest Experience Team
par un voyageur
Publié le 16 juill. 2024 sur Expedia
par un voyageur
Publié le 24 juin 2024 sur Expedia
Absolutely beautiful property with strong Green initiatives. Great friendly staff. Great bed. I slept like baby. Good food options and a beautiful rooftop bar/restaurant.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mr. Gary,Thank you for taking the time to share your marvellous review through Expedia.com.All the members that make up this prestigious institution, the Gran Meliá Arusha hotel, feel satisfied to have met your expectations.Looking forward to having the honour to welcome you back.We remain at your entire disposal.Kind regards,Guest Experience Team
par un voyageur
Publié le 8 juin 2024 sur Expedia
Loved the Sanaa glassblowing and weaving workshop behind the property. Well worth a visit and tour.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mrs. Tania, Thank you for taking the time to share your marvellous review through Expedia.com. All the members that make up this prestigious institution, the Gran Meliá Arusha hotel, feel satisfied to have met your expectations. Looking forward to having the honour to welcome you back. We remain at your entire disposal. Kind regards, Guest Experience Team
par un voyageur
Publié le 11 mai 2024 sur Expedia
Amazing service
Commentaires de Gestion de l’hôtel
12 mai 2024 par Daniel Ramos - Guest Experience Manager, Gestion de l’hôtel
Dear Amour,Thank you for taking the time to share your marvellous review through Expedia.All the members that make up this prestigious institution, the Gran Meliá Arusha hotel, feel satisfied to have met your expectations.Looking forward to having the honour to welcome you back.We remain at your entire disposal.Kind regards,Guest Experience Team
par un voyageur
Publié le 2 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2024 par Daniel Ramos - Guest Experience Manager, Gestion de l’hôtel
Dear Shekia,Thank you for taking the time to share your marvellous review through Expedia.All the members that make up this prestigious institution, the Gran Meliá Arusha hotel, feel satisfied to have met your expectations.Looking forward to having the honour to welcome you back.We remain at your entire disposal.Kind regards,Guest Experience Team
