Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Gennemsnitligt ophold
Publié le 3 janv. 2023 sur Hotels
Hotellet bærer præg af at være slidt, hvilket giver rengøringspersonalt store udfordringer. Trods tydelig ihærdighed, fremstår værelset og især badeværelset nusset.
Personalet er særdeles søde og imødekommende. De gør alt hvad de kan for at give dig et behageligt ophold. De er hjælpsomme. Velsmagende, traditonel afrikansk morgenmad med mulighed for at bestille omelet.
I den hyggelige og ugernerte have kan man finde ro fra den pulserende by både morgen og aften. Man får en god nats søvn i det store værelse. Byen står tidligt op, hvilket giver gode muligheder for at udforske den.
Dog har den muslimske moské ikke forstået hvad gensidig respekt for religion handler om. De nøjes ikke med at kalde til bøn. De afholder hele prædiken over byens højtaler, hvilket varer 45 min til en time. Både 05:00 om morgenen og 20:00 om aftenen. Skam jer.
Byen er charmerende med flere gode spisesteder. Cultural Heritage Art Galleri bør besøges.
Commentaires de Gestion de l’hôtel
8 janv. 2023 par Hudson, Gestion de l’hôtel
Thank you for staying with us, we felt honored for giving us a chance to serve you. Feel most welcomed
par un voyageur
:-)
Publié le 6 oct. 2024 sur HotelsGreat hotel, awesome service, smiles all around. Only drawback was sparsity of hot water and water pressure in the shower. Be patient at the restaurant, food is great, service is awesome, but it takes a bit of time to get your food. Pôlé Pôlé.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Expedia
Service and Resturant are good. The owners have forgotten to maintain the property. Stayed twice. Both rooms have broken tiles, drain problems, water taps are all broken. Windows don’t close properly. Sewer smells coming from drains. Broken spring in mates stick out. Need a construction man around to fix things.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Hudson Joseph, Gestion de l’hôtel
Thank you for staying with us, we truly apologize for any inconveniences caused during our stay with us. Feel most welcomed.
par un voyageur
Great Hotel and Staff
Publié le 6 févr. 2024 sur HotelsStaff was very friendly and efficient. They offered every service to make our stay comfortable. The AC of our room was broken, staff, make sure to give us a fan and also an alternate room.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Hudson Joseph, Gestion de l’hôtel
Thank you for staying with us, we felt honored for giving us a chance to serve you.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Excellent surroundings, atmosphere and staff Entire bathroom facilities needs repair.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Hudson Joseph, Gestion de l’hôtel
Truly appreciate your review. feel most welcomed
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Hudson Joseph, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Charity is very good
Publié le 13 nov. 2023 sur HotelsOf all of the hotels I have stayed at across several countries over the past two months, this hotel was the best value. The service was as helpful and friendly as you could ask for. Service is a little slow in the restaurant, but good service and food quality.
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Very good service...they pay attention to detail and help whenever they can. Clean and comfortable. Everything done with a smile. SANTE saba
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Hudson, Gestion de l’hôtel
Thank you for staying with us, we felt honored for giving us a chance to serve you. Asante sana
par un voyageur
Publié le 17 août 2023 sur Expedia
We stayed at the Charity Hotel for a night and then left to go on safari. The hotel kept our luggage that we didn't need on the safari, which was very convenient. Upon our return, we stayed two more nights to relax from five days of safari. Having a restaurant on site was SO nice. We could just walk downstairs and didn't have to worry about finding a place to eat in Arusha. We upgraded our room on the last two nights and had a very nice suite. After spending several nights in a tent on the safari, it was nice to be able to spread out! The staff, both at the front desk and restaurant, were very friendly and accommodating. The garden area is beautiful! It's like an oasis in Arusha! As a matter of fact, it's so lovely that there was a wedding held there one night. My only suggestion is to have a better system for guests to pay by credit card. Their machine wasn't working, which forced us to pay by cash. Fortunately, we had enough, but as a potential guest, that is something to be aware of. That said, I think the Charity Hotel is the best option for staying in Arusha!
Commentaires de Gestion de l’hôtel
17 août 2023 par Hudson, Gestion de l’hôtel
Thank you for staying with us, we felt honored for giving us a chance to serve you. feel most welcomed
