Ratings based on 427 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 6, 2024 on Hotels
by A traveller
Posted Jul. 30, 2024 on Hotels
by A traveller
Posted Jun. 22, 2024 on Expedia
We booked the studio room for 2 nights.
The room is quite small in our opinion but they actually made clever use of space e.g. orientation of the beds and having a small table in between the 2 beds. For those who would prefer more space might want to consider other room options.
Staff are very friendly and helpful, sharing activity/food options near to the hotel. Hotel offer free drinks throughout the day and there are activities for kids and adults om ground floor.
For those who are driving, there is a number of parking lots available arouns the hotel, which the hotel has made arrangements for guest use.
Location wise, hotel is near to the Heiwa-dori shopping street (it is a very quiet street though, not sure if it is because of the timing we were there) and is of walking distance to Asahikawa JR Station.
by A traveller
Posted Dec. 23, 2023 on Expedia
by A traveller
Posted Dec. 15, 2023 on Expedia
Customer service are young and energetic .. Hotel room space is beyond my expectations. Breakfast buffet dishes is remarkably good and delicious .
by A traveller
Posted Sep. 5, 2023 on Expedia
Did not have a smooth check in process, it is done via a machine and requires guests to self check-in. We have two bookings but somehow the machine only managed to find one. The staff were helpful and doing their best, but did not speak much English and took some time to find our other booking.
Good quality breakfast, with a wide selection and good seating area and cutleries prepared for children, very family-friendly. But the seating area might be very crowded and packed during peak hours so some waiting time might be required.
Toiletries and pyjamas are available via self-service at the hotel lobby.
Room and corridor designs are a bit dated.
There are three washing machines and dryers in the basement, which are not enough for a hotel of this size. Need to be quick or queue in order to get a chance to do your laundry.
Overall a decent hotel with interesting decor and differentiating factors at the price point, so I will still consider it a good choice and value-for-money.
by A traveller
Posted Aug. 16, 2023 on Expedia
Warm and nice staff
by A traveller
Posted Aug. 9, 2023 on Expedia
We had two 3-bedrooms. The extra bed in each room was not made. We needed to tidy up the bed sheet and quilt by our own.
by A traveller
Posted Jul. 3, 2023 on Expedia
by A traveller
Posted Jun. 27, 2023 on Expedia
