Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2019 sur Expedia
Très bel hôtel. Nous y retournerons sûrement. Personnel bien attentionné. Toutefois l’entretien de la chambre pendant notre séjour était décevant.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The air conditioner was not working properly and the room was very warm. The ac unit was also very loud and right next to the bed so my husband and I both did not sleep well.
The shower water was lukewarm at best.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shaun, Gestion de l’hôtel
Thank you for sharing your experience with us. I’m sorry to hear that the air conditioner and shower water did not meet your expectations, and I understand how these issues affected your comfort and sleep quality.We appreciate your feedback, as it helps us identify areas that need improvement. I will ensure that our maintenance team addresses the air conditioning unit and the water temperature issues right away.If you’d like to discuss your experience further, please let us know. We value your input and hope to provide a much better stay in the future.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shaun, Gestion de l’hôtel
Hello! Thank you for taking the time to write this great review! We are happy that you choose to stay at The Asbury for your visit to Asbury Park. We hope to see you again.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Cons: holes terribly patched in the walls, wrinkled pillow cases and bedsheets, and musky smell in the room - which is a very tiny space, carpet in the hallway is dingy. Pros: conveniently located and easily accessible by foot to the Convention Hall, boardwalk, and restaurants.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shaun, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay. I’m glad to hear you appreciated our convenient location, but I’m truly sorry to learn about the issues you encountered with the room condition.Your comments about the patched walls, wrinkled bedding, and the musky smell are concerning, and I will be sure to share them with our housekeeping and maintenance teams. We aim to provide a clean and comfortable environment for our guests, and I apologize that we fell short in this regard.We appreciate your insights, as they help us improve. If you’d like to discuss your experience further, please don’t hesitate to reach out.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shaun, Gestion de l’hôtel
Thank you so much for responding to our survey and this fantastic feedback, we are so happy that you enjoyed your stay at The Asbury Hotel! We hope to see you again!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par The Asbury Hotel - Mossie Webster, Gestion de l’hôtel
Greetings, Lauren!We sincerely apologize for your recent stay missing the mark. This is not up to our standards as far as making sure all guests are taken care of adequately. If you would like to reach out to us directly and share the details of your experience, please allow us the opportunity to rectify your visit! Our contact email is listed on our website. Thank you for your feedback for our team to reflect and take action on to better our guest experience, we hope to see you in the future for another stay.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par The Asbury Hotel - Mossie Webster, Gestion de l’hôtel
Greetings, Heather!We sincerely apologize for your recent stay missing the mark. This is not up to our standards as far as making sure all guests are taken care of adequately. If you would like to reach out to us directly and share the details of your experience, please allow us the opportunity to rectify your visit! Our contact email is listed on our website. Thank you for your feedback for our team to reflect and take action on to better our guest experience, we hope to see you in the future for another stay.
par un voyageur
A Nice Hotel .
Publié le 1 oct. 2024 sur HotelsGood location. Good condition. Good 24 - hour gym. Would be nice if they offered their nice guests free parking. We say this because such as with any shore town which only has a few months out of the year to make their money, The City Of Asbury Park is always trying to think of more innovative ways to suck the money out of your wallet, via alleged traffic and parking violations. A secured private area adjacent to this hotel for parking purposes would alleviate that devil .
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Shaun, Gestion de l’hôtel
Thank you for your thoughtful feedback! I’m glad to hear you enjoyed our location, the condition of the hotel, and our 24-hour gym.I appreciate your suggestion regarding parking. We understand how important it is for our guests to have convenient and affordable parking options, especially in busy shore towns like Asbury Park. I will share your thoughts with our management team as we continuously look for ways to enhance our guests' experience.Thank you for taking the time to share your insights, and we hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Shaun, Gestion de l’hôtel
Hello! Thank you for taking the time to write this great review! We are happy that you choose to stay at The Asbury for your visit to Asbury Park. We hope to see you again.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Very good location for a very good price with everything super close by!
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Shaun, Gestion de l’hôtel
Hello! Thank you for taking the time to write this great review! We are happy that you choose to stay at The Asbury for your visit to Asbury Park. We hope to see you again.
