Note fondée sur 29 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
80 % des clients le recommandent
4,6 Propreté de la chambre
4,7 Service et personnel
4,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Lyndsey, Gestion de l’hôtel
Hi SandraThank you for leaving us a 5 out of 5 review.Kind regardsLyndsey, Reception manager, Ilam Hall
5 sur 5
par un voyageur

Lovely stay

Publié le 25 juin 2024 sur Hotels
Wonderful location, friendly and helpful staff, good facilities &very clean.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Lyndsey, Gestion de l’hôtel
Hi DavidThank you for leaving such a nice review. We are glad you enjoyed your stay with us.Kind regardsLyndsey, Reception manager
5 sur 5
par un voyageur

Publié le 20 juin 2024 sur Expedia
Very friendly people, and gorgeous sights
Commentaires de Gestion de l’hôtel
25 juin 2024 par Lynds, Gestion de l’hôtel
Hi ClaudiaYou're quite right, the sites a beautiful and a pleasure to see when I look out of my office window. Please visit again soon.Kind regardsLyndsey, Reception manager
4 sur 5
par un voyageur

Publié le 7 avr. 2024 sur Expedia
A gem of a place to stay within a beautiful area. Beds and showers were really good but both dining and self-catering facilities needs improvement. We used the hostel as a base to explore the surrounding area and walks so it was perfect for us.
Commentaires de Gestion de l’hôtel
4 mai 2024 par Ilam Hall, Gestion de l’hôtel
Good morningThank you for taking the time to leave a review. We are pleased you enjoyed your stay.Kind regardsIlam hall
5 sur 5
par un voyageur

Great first time at YHA & will stay again

Publié le 27 mars 2024 sur Hotels
My sister and I stayed here whilst visiting a alton Towers and we had a brilliant stay. It was our first time in a YHA, the house was beautiful and in such a great location, very rural and pretty. All of the team were very helpful and welcoming. We made use of the nice lounge areas, bar and cafe for dinner and breakfast. We both felt the hostel was excellent value and we are planning lots more trips at YHA venues with our families.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Ilam hall team, Gestion de l’hôtel
Hi Alice. Thank you for your excellent review, we're glad you enjoyed your stay.We hope to see you again soon.Kind regards Ilam hall team.
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Ilam Hall, Gestion de l’hôtel
Hi ChrisThaks for the 5 out of 5 review. We are pleased you enjoyed your stay and hope to welcome you back in the future.Kind regardsIlam Hall
5 sur 5
par un voyageur

Publié le 12 déc. 2023 sur Expedia
Negatives - findings the place! There needs to be better signage and there is nil lightning from car park to the builidng. Its very very dark arriving. And trying to find the place and the care park. Positives- everything else! Car park and building felt safe and its a beautiful location and building. Inside felt like every other yha, which is a bit of a shame but practical and functional. Clean. It was soooo warm! Which was a pleasant suprise. But also you could control this yourself once in the room. We went private room shared bathrooms. Which again. Functional but clean and fine. Staff were lovely! Facilities good and i really wish i could have stayed for breakfast looked great. Id love to come back here with more time and see the national trust site, village and area. The walking routes and info at reception are fabulous. The coffee is great. Will be back !
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Lyndsey, Gestion de l’hôtel
Hi Ann. Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay and the breakfasts are definitely excellent. Regarding the car park, unfortunately this isn't owned by the YHA but the National Trust who allow YHA guests to use it at a reduced rate so any feedback on the car park would need to go the National Trust directly. We hope to welcome you again in the future when you can try the breakfasts. Kind regards, Lyndsey, Reception manager
4 sur 5
par un voyageur

Beautiful location, building and great staff

Publié le 24 oct. 2023 sur Hotels
Fantastic value for money, very clean, building is old so expect condensation on windows and the like. If we had been organised would have taken a bag of microwave dinners and milk, communal kitchen has everything you could need. Only thing I missed was a kettle in room for cups of tea. Food from restaurant: breakfast very good with everything hot and tasty and as much as you like. Evening meal good but again my preference I would have liked hot water and teas and coffees left out like breakfast.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Lyndsey, Gestion de l’hôtel
Hi. Thank you for taking the time to leave a review. Apologies for the time taken to reply as we've had some Expedia accessibility issues. We are pleased you enjoyed your stay. Tea and coffee are part of the breakfast service so are left out for guests who have paid for a breakfast. The evening meal service is off the menu so hot drinks aren't included but can be purchased separately from reception. We hope to welcome you again in the future. Kidn regards, Lyndsey Reception and Accommodation manager.
4 sur 5
par un voyageur

Alton Towers

Publié le 24 oct. 2022 sur Hotels
Attended with my son in an en suite room, for a trip to nearby Alton Towers. It is basic, but clean and perfect for our requirements. Wifi nit very good if this is required.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 oct. 2021 sur Expedia