Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
Leona, thank you for choosing Fairfield Inn & Suites Asheboro. It’s great to know you had a pleasant stay with us. We hope to have the opportunity to welcome you back soon.
par un voyageur
Publié le 20 août 2024 sur Expedia
Okay, so, the day staff was AMAZING. So helpful, so kind, so welcome. But the gentleman manning the desk at night really upset me. I called down to inform him that the mini fridge in my room was not keeping my insulin (LIFE SAVING MEDICINE) cold, at all. It was room temperature, which can NOT happen. He literally laughed, let me know that pretty much none of the mini fridges work in the entire building (yeah, right, I do not believe that at all). His solution was to take it medicine to the employee break room or stick it in a bucket of ice overnight. He was completely unempathetic.
The hotel was mostly a great experience. I was sad that the hot tub was closed but no big deal. The employees should make it less of a messy closure though. It looked quite unsanitary and not visually appealing for the room at all. Also, there were hairs all over my shower wall so I had to clean it before using. Breakfast was a great variety. Mostly quiet atmosphere besides the blasted dog on the second floor a few doors down that barked from the time I checked in until almost 11pm, and kept my young children awake. It was a nice atmosphere. I would stay there again if they fixed the mini fridge issue and taught the man working the desk some manners.
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, thank you for sharing your experience. The team is glad to hear that you found many positive aspects during your stay, including helpful team members and a nice atmosphere. The concerns you mentioned, including those related to your room amenities and other details, will be looked into to ensure a more comfortable experience for all guests. Your feedback about the night service and other observations has also been noted. The team hopes to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Service, Gestion de l’hôtel
Nayara, thank you for sharing your feedback. The team seeks to provide satisfying service for all guests. Please reach out if there is further detail you would like to share about your experience.
par un voyageur
Publié le 11 août 2024 sur Expedia
Nice staff and really nice seating area
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Kimberly, we’re delighted you loved your experience at Fairfield Inn & Suites Asheboro. Our team members and the welcoming seating area are indeed highlights of our property. We're looking forward to seeing you again soon!
par un voyageur
"HOT " stay
Publié le 7 août 2024 sur HotelsThe thermostat was set at 92 degrees when we walked in the room after 10 pm . It took hours and hours to get cool . Sleeping was horrible because of the high temperature . Wall sconce light was not working . Received a $50 refund . The room should have been comped with walking in to a room at that temperature . It was horrible !!
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Service, Gestion de l’hôtel
Debra, it's unfortunate to hear about your experience. The team aims to ensure every guest has a comfortable stay, and your feedback is appreciated. The matters raised have been noted. The team hopes you’ll consider giving them another opportunity in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Nice place easy access
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Kevin, thank you for staying with us at Fairfield Inn & Suites Asheboro. We're delighted you found our location convenient and enjoyed your stay. We look forward to welcoming you back soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Arndt, thank you for staying with us at Fairfield Inn & Suites Asheboro. We're delighted you enjoyed your experience. We hope to welcome you back soon!
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Christy, thank you for sharing your feedback. Our team always strives to improve guest experiences. If you have any specific comments or suggestions, we would love to hear them. Your input is valuable to us.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Brandy, thank you for choosing to stay with us at Fairfield Inn & Suites Asheboro. It’s great to know you had a pleasant experience. We're looking forward to welcoming you back. Safe travels!
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Tonya, we’re delighted you loved your experience at Fairfield Inn & Suites Asheboro. Thank you for staying with us. We hope to welcome you back soon!
