Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 sept. 2024
Comfy beds! Clean. Good breakfast, even about 25 minutes before it ended.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par b, Gestion de l’hôtel
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear about your positive experience.We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon!Kind regardsManagement
par un voyageur
Publié le 2 sept. 2024
.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par b, Gestion de l’hôtel
Thank you so much for your feedback. We’re delighted to hear about your positive experience.We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon!Kind regardsManagement
par un voyageur de Weddington
Publié le 31 août 2024
Commentaires de Gestion de l’hôtel
2 sept. 2024 par b, Gestion de l’hôtel
Thank you so much for your feedback. We’re delighted to hear about your positive experience.We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon!Kind regardsManagement
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par B, Gestion de l’hôtel
Thank you for staying at the Baymont by Wyndham Asheville. We are glad you had a pleasant stay. Looking forward to be of service again should you be visiting Asheville.Kind regards.Management
par un voyageur
Sleepless in Asheville.
Publié le 14 août 2024 sur HotelsDidn't sleep at all lots of nosies in the hall headboards banging. Then fire alarm going off at 0700am but i was already awake. It was a false alarm but the person didn't know how to turn it off.
Commentaires de Gestion de l’hôtel
15 août 2024 par b, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay at the Baymont by Wyndham - Asheville. We regret and sincerely apologize for the inconvenience you experienced with lack of sleep due to noise from the hallway and the false fire alarm activated early hours of the morning by burnt toast in the breakfast room activating the smoke detector. We will conduct refresher training with our team on the process to follow in case the fire alarm is activated.Your feedback is valuable and much appreciated you bringing this to our attention.Kind regardsManagement
par un voyageur
Publié le 11 août 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
12 août 2024 par Christina, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.
par un voyageur
Publié le 9 août 2024 sur Expedia
Rooms were disgusting, carpet was damp, room had a terrible odor. We could not stay in the room provided due to the odor.
Commentaires de Gestion de l’hôtel
10 août 2024 par Christina, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the disappointment you experienced due to an unpleasant odor in your room. If you had mentioned this to the front desk, we would have gladly moved you to a different room and taken the affected room off-market for a thorough cleaning and refresher. Our maintenance department has addressed this concern and implementations have been made to prevent any future occurrences. We hope you will give us the opportunity to service you better in the future.
par un voyageur
Publié le 9 août 2024
Commentaires de Gestion de l’hôtel
10 août 2024 par Christina, Gestion de l’hôtel
Thank you for staying with us at the Baymont in Asheville, we are pleased you had a pleasant stay and your expectations were fulfilled. We look forward to the next opportunity to be of service.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par b, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement
par un voyageur
Excellent
Publié le 30 juill. 2024 sur HotelsIt was perfect with all amenities, services, cleanliness and location. Breakfast was very satisfying. Indoor pool and jacuzzi was extra luxury to enjoy
Commentaires de Gestion de l’hôtel
30 juill. 2024 par b, Gestion de l’hôtel
Thank you for sharing your feedback with us. We are glad you had a pleasant stay and hope we can be of service again in the future,
