Note fondée sur 117 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Condo for Downtown Stay
Publié le 22 juin 2024 sur HomeAwayThe condo was beautiful and very comfortable. The owners have done a wonderful job and converting an old building to a The owners have done a wonderful job and converting an old building, retaining the charm while adding all the amenities. The outside noise at night was intrusive, but that was clearly stated in the property description.
par un voyageur de Centreville, Virginia
Lofts on Lexington
Publié le 9 juin 2024 sur HomeAwayThis property is so well equipped. Beautiful and comfortable. The other reviews mention the noise from the street. It is super loud. I slept with noise cancelling headphone with a sleep app. Lots of cars that have loud mufflers, people talking loud around the building, fire trucks going by. Could all be solved with better windows. I would stay here again I would just be as prepared as I was this time for the noise. Location was awesome and everything inside was awesome. Read all the instructions of where to park and unload your car. It was all very helpful
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Penny, thank you for taking the time to share your valuable feedback. We are glad to hear that the home suited your needs. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.
par un voyageur de San Diego
The heart of Asheville getaway
Publié le 28 mai 2024 sur HomeAwayMy husband and I and our two adult children pick this loft department out to rent for a long weekend. We were attending a wedding nearby with many events within a mile of this loft apartment. It was the perfect set up for us, and we entertained others in the comfortable living room, before and after events.
par un voyageur
Beautiful
Publié le 14 janv. 2024 sur HomeAwayBeautiful place,close to a lot of things that we wanted to do.
par un voyageur
Downtown loft
Publié le 4 déc. 2023 sur HomeAwayVery nice and roomy inside. Well equipped. TV's are hard to figure out but it is a Great location. Short drives to both Grove Park Inn and Biltmore House.
par un voyageur
Girls trip
Publié le 3 nov. 2023 sur HomeAwayGreat location and overall super cute place for a girls trip. It was noisy at night but we were made aware of that when we booked the trip.
Commentaires de Gestion de l’hôtel
3 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Lauren, thank you for providing us with this valuable feedback, we are so glad that you had a wonderful time at our beautiful home!
par un voyageur
Great Location, But Loud and Terrible Customer Service
Publié le 12 oct. 2023 sur HomeAwayThe property is clean and well equipped and the location is fantastic. With that being said listen to the reviews about noise, from Thursday - Sunday you will hear every single conversation and car that drives by between 10am and 2am in the bed rooms.
Also, the customer service from Vacasa NC was non-existent. When we arrived the fire alarm in the main living area was going off every 30 seconds, over the course of our 4 day stay i called 6 times, and 6 times was told from the main CS team that a note was sent to Vacasa NC, but they would not give me their direct number, and you guessed it, it was NEVER fixed. It beeped throughout the whole house the entire trip, waking us up at night, and generally ruining our trip. I will not book again with Vacasa unless absolutely necessary. We never even received a courtesy call, etc.. I honestly thought about getting a hotel room and billing Vacasa back.
Just flat out unacceptable. I'd look to book somewhere else if possible.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par VrboOwner, Gestion de l’hôtel
Bryan, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Awesome property
Publié le 11 sept. 2023 sur HomeAwayExcellent spot for our family girls’ weekend! Absolutely loved the property, setup and decor. Everything was as advertised and more. Would definitely stay here again!
par un voyageur
84 Lex
Publié le 30 juill. 2023 sur HomeAwaySpace is beautiful and the layout of the rooms is perfect. The only negative really was the noise on the street until 2am. It was hard to sleep but it would calm down and then would be quiet the rest of the night. One picky comment is I would recommend improving the quality of the TP for the price of the space.
Commentaires de Gestion de l’hôtel
14 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Asheville
Publié le 12 juin 2023 sur HomeAwayBeautiful loft and great town!
