Note fondée sur 954 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024
Commentaires de Gestion de l’hôtel
24 août 2024 par Bill K - Assistant GM, Gestion de l’hôtel
We appreciate the 5/5 review! We hope to see you back again very soon!
par un voyageur
Publié le 23 août 2024
We LOVED staying here. The room was spotless, and updated. The staff was truly top notch. The location was exactly what we wanted and their restaurant is a must do.
Commentaires de Gestion de l’hôtel
24 août 2024 par Bill K - Assistant GM, Gestion de l’hôtel
Dear Jon, Thank you for the glowing review. The housekeeping department, along with the rest of the staff, take great pride in their work. We hope to see you again very soon!
par un voyageur
Publié le 20 août 2024 sur Expedia
Great Customer Service!
Commentaires de Gestion de l’hôtel
21 août 2024 par Bill K - Assistant GM, Gestion de l’hôtel
Hey Walter, we are glad you enjoyed our property and you staff interactions! Until next time.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Bill K - Assistant GM, Gestion de l’hôtel
Woah! Thank you for the perfect review. We hope to host you again very soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par V. Marino, Gestion de l’hôtel
Thank you for you post stay high survey score. We are pleased you chose Haywood Park Hotel and look forward to an opportunity in the future to welcome you back.Best regards,
par un voyageur
Publié le 15 août 2024 sur Expedia
Parking was to expensive 42 dollars a night
Commentaires de Gestion de l’hôtel
16 août 2024 par V. Marino, Gestion de l’hôtel
Dear Kathleen,Thank you for taking the time to complete our post-stay survey. We appreciate your feedback and the opportunity to clarify the parking charges.Our parking is reasonably priced at 17 per night. The 42 authorization on your card upon arrival includes both the nightly parking charge and a 25 incidental hold. This hold is standard practice and is released upon departure, so the 25 does not go through as a charge.We apologize for any confusion this may have caused and appreciate your understanding. Should you have any further questions or concerns, please don’t hesitate to reach out. We hope to welcome you back in the future.Best regards,
par un voyageur
Publié le 15 août 2024 sur Expedia
Enjoyed the shops walking distance from the hotel and cleaniness. Staff is extremely pleasant and went above and beyond to print out restaurants nears me.
One of the top 5 hotels i have ever stayed in.
Commentaires de Gestion de l’hôtel
15 août 2024 par V. Marino, Gestion de l’hôtel
Dear Patricia,We are delighted to receive your glowing review and to hear that you had such a memorable stay with us. It’s wonderful to know that you enjoyed the convenience of the nearby shops and appreciated the cleanliness of our hotel.Our team is dedicated to providing exceptional service, and it’s so nice to hear that they went above and beyond to assist you with restaurant options. Knowing that you consider us one of the top 5 hotels you’ve ever stayed in is truly an honor.Thank you for choosing to stay with us and for sharing such kind words. We can’t wait to welcome you back for another exceptional experience!
par un voyageur
Publié le 13 août 2024
Historical part of town with many things to do near by
Commentaires de Gestion de l’hôtel
15 août 2024 par V. Marino, Gestion de l’hôtel
Dear Shanna,Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you enjoyed our location in the historic part of town and found plenty of activities nearby to explore.Our neighborhood is indeed rich in history and culture, and we're glad you were able to experience the charm and vibrancy it has to offer. Whether it's exploring the local landmarks, dining at nearby restaurants, or simply soaking in the atmosphere, there’s always something special to discover.We hope to have the pleasure of welcoming you back soon so you can continue exploring all that our area has to offer.Warm regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
It was great being in the heart of downtown and I can appreciate the history of the building. I do think some updating could be done in the rooms without compromising the history.
Commentaires de Gestion de l’hôtel
14 août 2024 par V. Marino, Gestion de l’hôtel
Dear Katie,Thank you for your kind feedback and for choosing to stay with us. We’re delighted that you enjoyed our prime downtown location and appreciated the historical charm of our building. Our rich history is something we’re very proud of, and it’s wonderful to know it resonated with you.We also appreciate your thoughts on room updates. Striking the right balance between preserving our historic character and providing modern comforts is a priority for us. We hope to welcome you back on a future visit. Best regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par V. Marino, Gestion de l’hôtel
Dear Anya,Thank you so much for your high survey score! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest has a memorable visit, and it’s rewarding to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back on your next visit to Asheville.
