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Holiday Inn Asheville Biltmore by IHG

3.0 star property
3-star hotel near Bob Lewis Ballpark

Choose dates to view prices

Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Property amenity
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

Map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Asheville Outlets
    ‪5 min drive‬
  • Bob Lewis Ballpark
    ‪5 min drive‬
  • Biltmore Estate
    ‪18 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • 29.8 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Asheville

West Asheville stay.A stay at this West Asheville hotel places you within 3 miles (5 km) of Bob Lewis Ballpark and 6 miles (10 km) of Asheville Outlets. Also within 9 miles (15 km) are North Carolina Arboretum and Pack Square.

What's nearby

  • Asheville Outlets - 5 min drive - 6.3 km
  • Bob Lewis Ballpark - 5 min drive - 3.8 km
  • The Orange Peel - 9 min drive - 11.3 km
  • University of North Carolina at Asheville - 10 min drive - 12.7 km
  • Biltmore Estate - 18 min drive - 15.7 km

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sand Hill Kitchen - ‬4 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Doc Brown's BBQ - ‬4 min drive

About this property

Holiday Inn Asheville Biltmore by IHG

3-star hotel near Bob Lewis Ballpark
Holiday Inn Asheville Biltmore by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 4499 square feet (418 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Asheville Biltmore by IHG. Self parking is free. A complete renovation of Holiday Inn Asheville Biltmore by IHG was completed in May 2022.

Smoking is allowed in designated areas at this 3-star Asheville hotel.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • 4499 sq ft of conference space
  • 418 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Georgian, Hindi, Russian, Spanish

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Property amenities

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open May 27 and close September 30.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christie

Liked: Cleanliness
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful holiday inn. Felt very cabin like and was decorated for Christmas. We were impressed!!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Friendly, helpful and kind.
Stayed 1 night in Jan 2025

10/10 Excellent

SE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The desk clerk was so amazingly friendly and polite. The hotel was wonderfully comfortable. Safe location and every pet friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawna

Stayed 1 night in Dec 2024

10/10 Excellent

ELIZABETH

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MARLENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up.

This is a great, safe place to stay. Just wish they offered coffee in lobby 24 hours.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The area was a little ran down I am assuming it is because to the recent disaster to the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marian

Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, very clean and updated. Comfortable stay. Only complaint main lobby, lounge quite cold and breakfast buffet was cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Amenities
Everything was great
Stayed 5 nights in Nov 2024

10/10 Excellent

Amber

Stayed 1 night in Nov 2024

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Cheri, Olathe

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the hotel. There was a boil water warning because of Helene but we weren't concerned with that. The restaurant served some great food and the staff was very nice. The rooms were cleaned and stocked!
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Stayed 1 night in Sep 2024

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canceled my reservataion less than 24 hours before I was to arrive. OK to cancel given the hurrican damage but no communication for over 3 days after shutdown was not acceptable. Leah Singleton
Stayed 4 nights in Oct 2024

10/10 Excellent

rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the openness of the lobby and the rooms were very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Quick, friendly check in. Comfortable room.
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in room 307. Half of the electrical receptacles did not work. Shower head was horrible. No microwave. I had to go down to lobby level for getting my ice for my room.
Stayed 3 nights in Sep 2024