Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2019 sur Expedia
Excellent hotel! La vu est splendide. Je recommande!
Commentaires de Gestion de l’hôtel
27 août 2019 par Sam McClure, Gestion de l’hôtel
Thank you so much, we hope you will visit with us again very soon.
par un voyageur
Publié le 8 sept. 2024
Beautiful lobby, friendly staff.
par un voyageur
Publié le 29 juin 2024 sur Expedia
This is our 8th time staying here in 4 years (camp drop-off/pickup) and the property has gone way downhill. Our biggest selling point used to be the pool and restaurant, but the pool looks to be indefinitely closed and the restaurant has one server/bartender. The staff is very nice.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Haley McBride, Gestion de l’hôtel
Dear EmilyThank you for sharing your concerns. We truly value your loyalty and are distressed to hear that your recent experiences haven't met your past standards. We understand your concern over the pool and restaurant and we're happy to inform you, the county finally gave us the clearance for the pool. As such, it is now open and we believe it will be a highlight during your future stays.Regarding the restaurant, we apologize for the obvious inconvenience caused by having only one server/bartender. Rest assured that we are doing our best to address this in order to offer a better service.We appreciate your kind comments about our staff and it's good to hear that they are doing their part to ensure guest satisfaction. We hope that your next stay will be a more enhanced experience.Thanks again for staying with us.Best regards,Haley
par un voyageur
Publié le 29 juin 2024 sur Hotels
Great staff, room, bar, and dog friendly. Emily was great a check in. Wish the pool was working.
par un voyageur
Publié le 28 juin 2024 sur Hotels
par un voyageur
Great Value
Publié le 27 juin 2024 sur HotelsWe just stayed one night but enjoyed it. Great value. Room was very comfortable. Free parking. Nice to have restaurant and bar on site. Dinner at restaurant was great.
par un voyageur
Publié le 27 juin 2024 sur Hotels
par un voyageur de Cambridge
Publié le 27 juin 2024 sur Expedia
Service was hit or miss at the restaurant. We stayed 3 nights and went to the restaurant a few times. Breakfast service was great. Evening service was poor. Food was good though. Also. The ac in our room wasn’t consistent. The first night was fine. The second night we both woke up in a pool of sweat. It was so hot even though the temperature was set at 68. It definitely didn’t feel like 68. Never even spoke to management about it since it was our last night. We just got up and left.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Haley McBride GM, Gestion de l’hôtel
Dear Cassandra,Thank you for taking the time to share your experience with us. We always strive for the best service and I apologize that we didn't meet your expectations with our evening restaurant service and AC issue. I'm glad to hear, however, that you enjoyed our breakfast service and the food overall. Our team continues to work towards improving our services and your feedback helps us greatly in doing so. I wish we could have addressed the AC issue during your stay, but please know that we're looking into the matter to avoid such issues in the future.Should you choose to stay with us again, we would love the opportunity to turn your experience around. Please feel free to reach out to the General Manager who would be more than happy to assist you. Best,Guest Services Team
par un voyageur
Publié le 26 juin 2024 sur Hotels
Nice and peaceful stay
par un voyageur
Amazing Stay
Publié le 23 juin 2024 sur HotelsIncredible staff, extremely clean, and overall a beautiful property. I have zero complaints and highly recommend staying here. Thank you to the front desk and cleaners!
