Note fondée sur 538 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2023 par Charlie, Gestion de l’hôtel
Thank you for taking the time to review your recent stay at the Home2 Suites by Hilton Asheville - Biltmore Village. We're happy to hear you had a great visit and hope to see you again on your next trip to Asheville.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time out of your day to to let us know how much you enjoyed your stay.
par un voyageur
Great Location and Service
Publié le 23 sept. 2024 sur HotelsThe staff when I checked in was super helpful and friendly. They were having computer issues but they found a way to get me into my room quickly and with no issues. Then they provided a recommendation for dinner that was exactly what I was looking for.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for letting us know that the front desk employees were outstanding during your stay.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time out of your day to let us know how much you enjoyed your stay, while with us. Please keep us in mind the next time you are in the area.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
I do apologize that your stay did not meet your expectations. We would love to know where we can get better servicing our guests. Please reach out to us and let us know why the stay was so unsatisfactory.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Our 3 night stay was very good! Loved the location near the Biltmore and downtown Asheville shopping and restaurants!
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you so much for taking time out of your busy schedule to let us know how much you enjoyed your stay, while with us. If you are ever in our area again, please keep us in mind.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Ended up staying 2 nights due to bad weather at our next destination. Desk clerk was very helpful in exrtending our stay and supplying a discount code for Biltmore Estates. Room and beds were very comfortable. Breakfast was amazing; homemade buttermilk biscuits were the best I’ve tasted in years! Full kitchen wasn’t necessary but real plates and silverware to eat our take out was nice. Japanese restaurant just across the parking lot is also excellent. I would definitely stay here again and will look for other Home2 Suites by Hilton in other cities.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you so much for taking time out of your busy schedule to let us know how much you enjoyed your stay, while with us. If you are ever in our area again, please keep us in mind.
par un voyageur
Publié le 15 sept. 2024
Very nice and close to Biltmore House.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time out of your day to let us know that you enjoyed your stay, while with us. Please keep us in mind the next time you are in the area.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
I would choose a different hotel. While close to Biltmore not a great area of Ashville, NC.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
I do apologize that our property did not meet your expectations. Please let me know if you have any other critiques or concerns about your stay.
par un voyageur
Publié le 29 août 2024 sur Expedia
Nice room
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time out of your day to let us know how much you enjoyed your stay, while with us.
