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Ramada by Wyndham Asheville / Biltmore West

2.0 star property
Hotel near Asheville Outlets in Asheville

Choose dates to view prices

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
275 Smokey Park Hwy, Asheville, NC, 28806
  • Asheville Outlets
    ‪6 min drive‬
  • Bob Lewis Ballpark
    ‪7 min drive‬
  • Biltmore Estate
    ‪18 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

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About the area

Asheville

West Asheville stay.Your stay at this West Asheville hotel places you within 3 miles (5 km) of Bob Lewis Ballpark and Center for Spiritual Living. WNC Farmers Market and French Broad River are also within 6 miles (10 km).

What's nearby

  • Asheville Outlets - 6 min drive - 7.0 km
  • Bob Lewis Ballpark - 7 min drive - 5.9 km
  • Harrah's Cherokee Center - Asheville - 8 min drive - 8.8 km
  • Biltmore Estate - 18 min drive - 15.9 km
  • Biltmore Winery - 19 min drive - 16.5 km

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Sand Hill Kitchen - ‬6 min drive
  • ‪Cracker Barrel - ‬5 min walk
  • ‪The Madness - ‬1 min walk

About this property

Ramada by Wyndham Asheville / Biltmore West

Hotel near Asheville Outlets in Asheville
Ramada by Wyndham Asheville / Biltmore West offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13509 square feet (1255 square meters) and includes conference space. The business-friendly Ramada by Wyndham Asheville / Biltmore West also features an arcade/game room, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available.

  • 159 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 13509 sq ft of conference space
  • 1255 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • Dining venue
Ramada by Wyndham Asheville / Biltmore West offers 159 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 15.00 per day
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ramada Asheville Biltmore West
Ramada Biltmore
Ramada Biltmore Hotel
Ramada Biltmore Hotel Asheville West
Ramada Asheville Biltmore West Hotel
Ramada Biltmore West Hotel
Ramada Biltmore West
Ramada Wyndham Asheville Biltmore West Hotel
Ramada Wyndham Biltmore West Hotel
Ramada Wyndham Asheville Biltmore West
Ramada Wyndham Biltmore West
Ramada Asheville / Biltmore West
Ramada Biltmore West Hotel Asheville
Ramada Hotel Biltmore West
Ramada by Wyndham Asheville / Biltmore West Hotel
Ramada by Wyndham Asheville / Biltmore West Asheville
Ramada by Wyndham Asheville / Biltmore West Hotel Asheville

Ramada by Wyndham Asheville / Biltmore West Reviews

Reviews

5.6
Rating 10 - Excellent. 80 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 291 out of 1003 reviews
Rating 4 - Poor. 249 out of 1003 reviews
Rating 2 - Terrible. 188 out of 1003 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

miosotis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
The hotel was dirty I made reservations for one kings and they gave a room with two beds the hotel needs updating and cops where there not sure for what but it’s bad for the hotel
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
attractive property. Very good amenities. Only drawback was wifi was out and had been for a week.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Edgar

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. You can tell this was once a very nice place but hasn't been kept up for quiet some time. Non smoking room smelled of smoke so we moved to another room that smelled much better but we then found a cockroach in the bathroom. Sad to say we will not be back.
Stayed 1 night in Dec 2018

10/10 Excellent

Mnar

It was a clean room and very efficient for our stay
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanted to sleep in my car. It is worst in my life.
Stayed 1 night in Nov 2018

2/10 Terrible

Albert

The hotel rooms are filthy and have not been updated in many years. Will never stay here again.
Stayed 3 nights in Nov 2018

4/10 Poor

Katelyn

mold on the bathroom ceiling, the room smelled like stale air, carpets and chairs were dirty and we found 2 german roaches... not a reccomendation.
Stayed 1 night in Nov 2018

2/10 Terrible

Kevin

There was no refrigerator nor microwave in the room,the shower isn't made for anyone over 6 feet tall. The mattress had a dip in it was not good for my back.
Stayed 1 night in Nov 2018

10/10 Excellent

Victoria

Nice newly renovated
Stayed 1 night in Nov 2018

10/10 Excellent

Derrick

It was a cool stay but need some work my nightstand was broken n it had a bad smell had to spray my perfume.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy space. Close to many things and easy to access.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you stood on the carpet for long enough your socks start to get wet
Stayed 1 night in Nov 2018

6/10 Okay

Bret

Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Pass on by
Don't stay. It's deteriorating faster than they can renovate. Electrical outlets were broken. Missing base tiles in bathroom, roll in shower had no soap holder. Just pass on by down the road!
Stayed 2 nights in Nov 2018

4/10 Poor

Robert

Disliked: Cleanliness
Found Mold in bathroom. Air duct in bathroom had dust caked to it a half inch thick. Heat lamp switch was broke.. Coffee maker in lobby was broke. Heated pool was also inoperative. Hot tub also. No Wi-Fi signal to weak
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Hugo, Asheville,NC

Disliked: Property conditions & facilities, room comfort
I didnot like : WI FI tecnical failure, swiminyg pool and jacuzzi lack of hot water, the fireplace by the hall not working, the coffe maker in the hall broke down.
Stayed 4 nights in Oct 2018

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gloomy and deteriorated
Hotel is outdated, dark, gloomy, and deteriorated.
Stayed 1 night in Oct 2018

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Had to switch motels unexpectedly when a water problem came up at our original motel. The staff at Ramada handled everything well. The room was better than the other motel and overall our stay was very pleasant. The room and staff exceeded expectations. Based on this stay we will look at Ramada in the future.
Stayed 1 night in Oct 2018