Note fondée sur 264 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
88 % des clients le recommandent
4,5 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par CABANNE Mathilde de France

Publié le 29 mai 2014 sur Hotels
Chambre spacieuse, personnel agréable, je recommande!
1 sur 5
par un voyageur

Publié le 30 sept. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Ali Mann/Assistant General Manager, Gestion de l’hôtel
Hello Romanico,I would like to take this opportunity to thank you for your recent stay at the Residence Inn Biltmore. I appreciate the feedback as this is the only way that we can continue to improve our overall guest satisfaction. I am sorry to hear that we did not exceed your expectations during your stay. If you have the chance, I would love to hear any specifics regarding your stay that we could improve. I appreciate the time and hope to see you again when your travels bring you to the area. Thank you for taking the time to let us know about your experience while staying with us.
5 sur 5
par un voyageur de Plainfield

Publié le 26 sept. 2024 sur Expedia
Great staff, clean, nice breakfast, quiet, great amenities. I travel a lot and was very impressed with this hotel!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ali Mann, Gestion de l’hôtel
Dear liza,We are so pleased that you enjoyed your stay with us. We hope to see you again soon!
5 sur 5
par un voyageur

Perfect for us

Publié le 11 sept. 2024 sur Hotels
We loved this Inn. Very clean, has excellent staff, blackout drapes. Loaded with refrig, stove, dishwasher and lots of fresh white towels. Breakfast was wonderful. Hot coffee, tea,juice, eggs, toast, oatmeal, yogurt, it was all there. We were also 1 mile from Biltimore gate, and 3 miles from downtown. Highly recommend this place if you come for a night or a week.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ali Mann, Gestion de l’hôtel
Kathleen,Thank you so much for all of your kind words. We are so pleased to hear that you enjoyed your stay with us. We look forward to having you stay again soon!
5 sur 5
par un voyageur

Publié le 4 août 2024 sur Hotels
Room was very large, very clean and all the kitchen items were clean and very useful. Excellent breakfast, 2 great cooks. Counter staff very helpful and pleasant.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ali Mann, Gestion de l’hôtel
Aileen,Thank you for taking the time to share your experience with us. We are so pleased that we were able to make it enjoyable for you. Come see us again soon!
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
We loved the the of the rooms. We like the full kitchen and living area. Very spacious. Very modern bathroom also. Easy entry. We used the large table off the lobby to play family games in the evening.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ali Mann, Gestion de l’hôtel
Karen,Thank you for letting us know that you enjoyed your stay with us. We are happy to hear that you and your family were able to use the large table to have some fun. We hope to see you all again soon!
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Great staff and good breakfast!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ali Mann, Gestion de l’hôtel
Tonya,We are so pleased that you enjoyed your stay with us. Thank you for taking the time to let us know.
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ali Mann, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We truly appreciate it.
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Beautifully landscaped, clean interior. Friendly folks at the front desk. The breakfast was excellent.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Ali Mann, Gestion de l’hôtel
Hello Linda,Thank you for providing your feedback. We are pleased that you enjoyed your stay with us. We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Expedia
We prefer the Residence Inn hotels by Marriott we feel at home when we stay there, whether it is Tennessee or North Carolina.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Ali Mann, Gestion de l’hôtel
Dear Lori,Thank you for choosing to stay with us during your recent trip to Asheville. We hope to see you again soon.