Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A éviter
Publié le 27 juill. 2019 sur HotelsMotel atypique, acceuil sympa, mais impossible de dormir car les voisins des 2 chambres de chaque cotė, très alcoolisés ont parlé, crié, chanté sous la véranda jusqu'à 3 h du matin malgré plusieurs demandes de notre part d'arrêter. Petit déjeuner en libre service, une de ces "voisines bruyantes " à emporté tous les fruits, baffles les petits pots de lait etc... Motel sympa mais mal fréquenté
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Was very clean and welcoming. Would definitely stay there again
par un voyageur
Stay from Hell
Publié le 16 nov. 2023 sur HotelsI notified the Inn that we are expecting a 50% Refund on our Stay , as they are running it at less than that . For the following reasons , Advertising a Pool , when their License for it ran out at the end of September . Stuffy Room with no airflow , no Fan , and Temperature controlled by Staff , which led us to waking up in the middle of the night freezing , because the night Staff was inconsiderate of the Guests . Extra Blankets may have helped. Bath Towels barely big enough to dry off , Small Hand Soap Bars not Bath bars for Showering , No Shampoo , No Kleenex tissue . Dirt between Doors , as Front Screen Door did not close and no Handle to pull it close . Two Stink Bugs that had to be caught and flushed down the toilet . Could feel that the Carpeting was Dirty , as well as stains on the Bed Comforter . Poor Internet Caused T.V. to cut or freeze , or just stop working . We were told when we arrived that the Inn had been Sold , and it was very apparent to us . If you are going to run your Inn like this , with no Respect or Consideration for your Guests , you shouldn't be running it at all ! And for this reason we are expecting a 50% Refund , when we should probably be Fully Refunded , as it put a real Stain on our time in Asheville N.C.
par un voyageur
Far superior to a typical chain hotel
Publié le 13 nov. 2023 sur HotelsThere is much character to be experienced and enjoyed here, including in the rooms themselves, which have wood paneling and tiling that have not changed in decades! Hopefully it stays this way. The front desk employee mentioned that a renovation is soon to begin. I hate to think that any of the hotel's distinctive features will be compromised or lost to history.
The only real downside of my stay was spotty internet connectivity, but I'm willing to chalk this up to the sort of period, time-travel element of staying here.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Hice un reschedule con suficiente tiempo y aún así me cargaron la estadía completa…Abusadores !…para mi fue una estafa.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par The Staff at The Mountaineer Inn, Gestion de l’hôtel
No vemos una cancelación de su reserva de terceros. Si cree que se trata de un error, puede ponerse en contacto con ellos. Como nuestra política de cancelación establece claramente en nuestro sitio web y en los sitios de reserva de terceros, se le cobrará la primera noche de su estadía, no toda su estadía, ya que le reservamos la habitación toda la noche. Mejor para usted.
par un voyageur
Publié le 3 nov. 2023 sur Expedia
I seen roaches, the bed did not have mattress protectors. The room is very out dated
par un voyageur
Publié le 31 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Cody, Gestion de l’hôtel
Thank you for staying with us! We look forward to hosting you again.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Cute vintage vibes! Very nice staff. Lovely fire pit. Nice rooms.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Cody, Gestion de l’hôtel
We are pleased to hear you enjoyed our fire pit and rooms! We thank you for the feedback and hope you come enjoy our Vintage Vibes again soon.
par un voyageur
Be warned!! Go else where!
Publié le 28 oct. 2023 sur HotelsWe arrived to the hotel and it was soooo outdated for the price and we didn’t have AC so they offered us a fan which was a joke. The toilet was unstable and rocked back and forth. It smelled very stale. We ended up leaving and renting another place.
par un voyageur
Publié le 28 oct. 2023 sur Expedia
Prima prijs/kwaliteit verhouding
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Roxanne, Gestion de l’hôtel
Hello Nicolette Brenda, thank you for taking the time to leave us a nice review! We hope that you will come visit us again soon!Safe Travels,The Front Desk
