2/10 – Terrible
Heather B.
10 mars 2025
Points faibles : Propreté
Anniversary Getaway
Text message to the property manager/owner- Hi I've been up since 2 am listening to mice or rats run around in the ceiling/walls. This property has been disappointing to say the least. To us arriving and needing to run the water NOT for 2 minutes like you said to clear the lines, but after two hot water tanks later the water still dishwater dirty. Upon arrival water dark brown and took much time at least an hour to get it from dark brown to dirty dishwater color. Not till second day would I think about using water. (Prior to our arrival as the host this should have been taken care of before we arrived at the property). Hot tub is dingy and we did NOT utilize. Needs a thorough cleaning. Fire hazard..see photo did NOT utilize the fire place. The vent is NOT to code. My husband is a builder. Lastly, as you enter property and open the door your met with an intense mold/musty smell and as you walk up the steps it then smells of strong nasty perfume.This is our little weekend away from the business of work and caring for our children to celebrate our wedding anniversary and definitely disappointed with the accomodations to say the least. With all that was mentioned above we would appreciate a significant refund on our stay.*Manager was responsive and was given a 50 refund for above issues, which was less than I believe we should have received considering we had several issues. Heather
Heather B.
Séjour de 2 nuits en février 2025