Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Thank you!
par un voyageur de Manteca
Publié le 11 juill. 2024 sur Expedia
Property is well-kept, considering it was built in the early 1900's. Staff courtesy and efficiency is excellent. Dining room is impressive. Dining menu needs to change.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
We stayed in the annex… very clean room and comfortable. Also very quiet. Very friendly staff, good food and accommodating service. Loved the daily wood fires and the relaxing atmosphere of the ‘wandering’ bartender! Of course, having the mountain ‘out’’ for display helped immensely!
par un voyageur
Publié le 29 juin 2024 sur Expedia
This was clearly a terrible interaction with Expedia, not the hotel...
After making the reservation our family experienced a totally unexpected & tragic death necessitating a change in our plans...we initially requested a change in the reservation:
On 5.27 "Jasmine" said Expedia was still checking our request with the hotel...
On 5/29 "Uttal S" said the hotel refused our request for the change...
On 5/30 "Zainab" wrote to say, even though we requested a change due to the death in our family, and it was refused, our original reservation was still good!
We requested a cancellation several times & received no response from Expedia...we did this BEFORE the property's cancellation deadline, a partial refund being due, & we never heard from Expedia again...
We called the property directly to cancel but were told the only way we could cancel was through Expedia!...there were no notations to be found by the customer service rep that Expedia had contacted them requesting the change; they were apologetic but said we were "stuck with Expedia"...
We reached out to them several more times before the property's cancellation deadline while juggling our family situation & never received a response back...
And that is how Expedia stole $326.65 of our money
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par J, Gestion de l’hôtel
Thank you for staying with us at Mount Rainier!
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Management, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 23 juin 2024 sur Expedia
Parking should be reserved for guests at the inn.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Paradise Inn has very good common area for guest to relax and social, it maintains in good condition, though bathroom is small and no place to hang cloth or anything
Commentaires de Gestion de l’hôtel
24 juin 2024 par Management, Gestion de l’hôtel
Thank you. We appreciate your feedback. Glad to hear you enjoyed the common area!
par un voyageur
Publié le 22 juin 2024 sur Hotels
Could not adjust the temp in the room. Got way too hot at night. It was low 30s so cool to open a window, but we were sweating sleeping.:(
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par Management, Gestion de l’hôtel
Thank you for staying with us!
