Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Cedarwood Inn Managment , Gestion de l’hôtel
Dear Cynthia,Thank you for taking the time to share your feedback about your recent stay at Cedarwood Inn. We're thrilled to hear that we were able to meet most of your expectations, earning an 8 out of 10.We're always striving for excellence, and your input is invaluable in helping us identify areas for improvement. Could you kindly provide more details about what kept us from a perfect score? Your insights will help us refine our services and amenities.Once again, thank you for choosing Cedarwood Inn. We look forward to welcoming you back and exceeding your expectations.Best regards,Cedarwood Inn Management
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Cedarwood Inn Managment , Gestion de l’hôtel
Dear Greg,Thank you for choosing Cedarwood Inn and taking the time to share your rating. We appreciate your feedback and would love to understand more about your stay.Could you kindly provide us with some written comments about your experience? Your insights will help us identify areas for improvement and ensure we provide the best possible service for our guests.We value your opinion and look forward to hearing your thoughts.Best regards,Cedarwood Inn Management
par un voyageur
Publié le 19 sept. 2024 sur Hotels
It’s a return visit here. The family who owns this sweet, charming and spacious hotel are kind, and professional. The rooms are cozy and clean. When visiting Ashland, I would never stay elsewhere. 💜
par un voyageur de Hanscom AFB
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Hotels
If only
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Cedarwood Management Team, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to share your feedback about your experience with Cedarwood Management. We're thrilled to hear that we were able to meet or exceed your expectations in many areas, earning an 8 out of 10 rating from you.We're always looking for ways to improve and would love to hear more about what we could have done to make your experience a perfect 10. If you have any specific suggestions or comments, please don't hesitate to share them with us.Thank you again for your feedback and for choosing Cedarwood Management. We hope to have the opportunity to serve you again in the future.Best regards,The Cedarwood Management Team
par un voyageur
Publié le 13 sept. 2024 sur Expedia
We stay here every time we’re in Ashland to visit our college kiddo. The staff are wonderful and the property is conveniently located. Great price and always clean. Highly recommend!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Cedarwood Management Team, Gestion de l’hôtel
Thank you for your kind words, Tara!We're thrilled to hear that you always enjoy your stays with us at Cedarwood Inn! We appreciate your loyalty and are so glad that our staff, location, and amenities consistently meet your needs. We're especially happy to be a part of your visits to see your college kiddo - it means a lot to us that we can provide a comfortable and welcoming space for you during this special time. Thank you again for your review and recommendation! We can't wait to welcome you back again soon!Best regards,Cedarwood Inn Management
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The staff was super-friendly and helpful. They offered to help with luggage, which was entirely unexpected. A lot of the property is clearly aged and updated DIY-style, but the friendly staff and delicious breakfast setup more than made up for it, especially as inexpensive as it was. The beds were also surprisingly comfy. This will be the first place I check on future trips to Ashland.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Cedarwood Management Team, Gestion de l’hôtel
Dear Gabriel,Thank you so much for taking the time to share your wonderful review of your recent stay at Cedarwood Inn! We're thrilled to hear that our staff's friendly and helpful service made such a positive impact on your experience. We're proud of our team's dedication to ensuring every guest feels welcome and supported.We're constantly working to balance preserving the charm of our inn with modern comforts and amenities.We're delighted that you enjoyed our breakfast offerings and comfortable beds! We strive to provide a cozy and relaxing atmosphere for all our guests.Thank you for choosing Cedarwood Inn, and we can't wait to welcome you back on your future trips to Ashland! You've become part of the Cedarwood family, and we look forward to serving you again soon.Warm regards,The Cedarwood Inn Management
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Very friendly staff and seemed to be a modest and acceptable facility. However on the second day of my stay I found two cockroaches scurrying about and that was revolting and unacceptable. Perhaps I was expecting too much for a $90.a night room?
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Cedarwood Management Team, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Cedarwood Inn. We're glad to hear that you found our staff friendly and our facility modest and acceptable.However, we're deeply sorry to hear that you encountered a bug in your room. We understand how distressing this must have been for you, and we apologize for the unacceptable experience.We take pest control very seriously, and we have measures in place to prevent such incidents. Unfortunately, sometimes issues can still arise.We would have appreciated it if you had notified the front desk about the issue as soon as you encountered it. This would have allowed us to take immediate action to resolve the problem and ensure your comfort and satisfaction. We could have offered to switch you to a different room and taken steps to address the issue in your original room.Since you chose to continue your stay with us for more than one night, we assume you were generally satisfied with our accommodations. We wish you had given us the opportunity to make things right during your stay.If you're willing, we'd like to invite you to contact us directly so we can discuss this further and offer a suitable resolution. We value your feedback and would like to ensure that our facility meets the high standards we strive for.Thank you again for your feedback.Sincerely,Cedarwood Inn Management
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Cedarwood Management Team, Gestion de l’hôtel
Dear Sheri,Thank you for taking the time to share your feedback about your recent stay at Cedarwood Inn! We're thrilled to hear that you enjoyed your time with us, rating us 8 out of 10.We're always looking for ways to improve and would love to hear more about your experience. Your input is invaluable in helping us provide the best possible service to our guests.If you have any specific comments or suggestions, please don't hesitate to share them with us. We're committed to making every stay at Cedarwood Inn a memorable one.Thank you again for choosing us, and we hope to welcome you back soon!Best regards,Cedarwood Inn Management
par un voyageur
Publié le 23 août 2024 sur Expedia
The king size bed was very comfortable. Linens and towels were very fine quality. The room only had one chair and a very small table. The sink was in the room rather than in the bathroom. The walk-in shower looked good but we didn't use it. The breakfast in the hospitality room was really nice. Good coffee! They had cereal, english muffins, bagels, yogurt, milk and fruit. A waffle maker and breakfast sandwiches for the microwave. Very tastefully displayed and the eating area was cool. Hostess chocolate cupcakes for dessert. The place was a little farther from the freeway but it was easy to get to. The area looked good for walking as it was in a neighborhood, however, we didn't walk it.
Commentaires de Gestion de l’hôtel
23 août 2024 par Cedarwood Inn Management, Gestion de l’hôtel
Dear Elizabeth,Thank you for taking the time to share your detailed review of your stay at Cedar Wood Inn! We're glad you found our king-size bed comfortable and appreciated the fine quality linens and towels. We're also thrilled you enjoyed our breakfast offerings, including the coffee, and the tasteful display in our hospitality room.We appreciate your feedback regarding the room amenities, including the single chair and small table, as well as the sink location. We'll take these comments into consideration for future improvements.We're happy to hear that our location, while a bit farther from the freeway, was still convenient and easy to access. And we're glad you noticed the neighborhood's walkability, even if you didn't get a chance to explore on foot.Thanks again for your review, and we hope to welcome you back soon!Best regards,Cedar Wood Inn Management
