Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 nov. 2024
We love this Holiday Inn Express. We return to it whenever we travel to California. A great part way stopping place.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
Thank you for staying with us and for the 10/10 rating! We hope you will allow us to host you again in the future.
par un voyageur
Friendly staff but needs a tweak or two
Publié le 30 sept. 2024 sur HotelsFront desk staff was friendly. The only issues I had were with the toilet that didn’t always flush and that the refrigerator froze my carrots
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
Hello Erin,It’s great to hear that the front desk staff was friendly—that can really make a difference! It’s unfortunate about the toilet not flushing properly and the refrigerator freezing your carrots; those inconveniences can be frustrating. Thank you for sharing your feedback and we hope to have the chance to serve you again in the future!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Holiday Inn Express Ashland, Gestion de l’hôtel
We are sorry to hear that you did not have a pleasant experience at our hotel. We thank you for taking time to leave a rating.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Comfortable room and good breakfast (perhaps best to get there early - very crowded as we were leaving). Two restaurants within an easy walk, otherwise, somewhat isolated, although it is a short drive to town.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
Thank you, Carol, for leaving feedback on your recent stay. We hope to have the chance to host you again!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Clean and friendly staff.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
Thank you for staying with us and leaving your thoughts! We hope to see you welcome you again in the future!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
Thank you for staying with us and for the 5/5 rating!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
Thank you, Andrew for staying with us and for taking time to leave a rating!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
We were put in a room around the corner from reception. Basically a staff-area hallway with doors slamming shut all night, could hear the fan in the adjacent lobby restroom, and other random noise. Putting a room here is stupid. Or the company decided it's worth a few bad reviews for the extra income from a badly placed room. Probably would have been a fine stay in another room. I asked for a discounted second night if we could be moved but staff did not budge. Way overpriced considering the quality of sleep we got.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Meredith, Holiday Inn Express Ashland, Gestion de l’hôtel
First, let us apologize for not meeting your expectations. We did offer a discount on a second night and a room move to the top floor, but you decided to move on. We wish you safe and happy travels!
