Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2022 sur Expedia
Hotel propre et confortable idéal pour un arrêt en route.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Expedia
We enjoyed our stay here. Welcoming staff, clean rooms, good complimentary breakfast, and having the spa right outside our room was an added bonus!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Perfect Stay at Plaza Inn & Suites
Publié le 30 sept. 2024 sur HotelsHad a perfectly delightful experience at The Plaza Inn. Check-in was quick and easy with friendly front desk staff. Room was large and sparkling clean, with an unbelievably comfy King bed. The Inn’s location is the best! Kept our car parked at the Inn and walked everywhere in town…..so convenient. The Inn is located in a lovely garden setting, making for a lovely stay. Will definitely stay here every time we are in Ashland. Highly recommend!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Everything was great about the stay except that their water heater had broke down and there was no heated water. I took a cold shower in the morning! The Assistant Manager, Melissa, said she could not refund me any money since I went through Expedia(Hotels.com) and only offered that she MAY be able to give me a discount if I stayed there on another date, but that was a "maybe" and was only because I asked about it. Compensation was not voluntarily offered and she admitted that it had to be asked for. In my case, going through a second party, I am told "I would have been able to give you a refund, had you not gone through Expedia. ...I could refund them but they will not give that money to you." It just seems wrong that a hotel that boasts high quality services could not at least give a discount on the next stay, not just a "maybe"
Commentaires de Gestion de l’hôtel
30 sept. 2024 par David, Gestion de l’hôtel
Hi Gregory, I have requested that Expedia gives you a 50 refund. I apologize about the unfortunate water issue during your stay. Thank you, David Alexander, General Manager.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
No hot water for a shower this morning and no discount for the inconvenience.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Melissa, Gestion de l’hôtel
My apologies that you had to deal with our boiler failure on Saturday night. It was repaired as quickly as possible. However, after reviewing your reservation, you were given a discount. Please do not hesitate to call if you would like to discuss this discount. Thank you and have a wonderful day
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Easy walking to the OSF stages, great spots for dining. Room was comfortable.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Our second stay at the Plaza was even better than the first. Our room was large and comfortable, with a view of the hills through two windows.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Perfect location for our visit to the Oregon Shakespeare Festival. Staff were incredibly helpful. Easy walk to restaurants, shops and the theaters. Lovely creekside patio garden area for relaxing, reading or just enjoying.
