Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect Getaway
Publié le 4 nov. 2024 sur HomeAwayThe most beautiful view!
Commentaires de Gestion de l’hôtel
15 nov. 2024 par VrboOwner, Gestion de l’hôtel
Shannon,
Thank you so much for your wonderful review! I’m thrilled to hear that you enjoyed the beautiful views—it’s definitely one of the highlights of this property. I’m so glad we could be part of your perfect getaway, and I hope to welcome you back for another relaxing escape soon!
Audrey
iTrip Aspen Snowmass
par un voyageur
Aspen
Publié le 31 oct. 2024 sur HomeAwayGreat property.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par VrboOwner, Gestion de l’hôtel
Don,
Thank you for your 5 star review! We’re glad you enjoyed the property and hope to welcome you back again soon!
Audrey
iTrip Aspen Snowmass
par un voyageur de Aurora, Colorado
Lovely Tin Anniversary
Publié le 18 oct. 2024 sur HomeAwayThis place was perfect for our anniversary. Walking distance to shops and restaurant. Endless Trail possibilities. Play clean and orderly. Only thing bad that I can say about it is the floor and bath tile in the bathroom, it’s dated. Everything else was great would recommend and would stay here again.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par VrboOwner, Gestion de l’hôtel
Jose,
Thank you so much for choosing our place to celebrate your anniversary and for sharing such a thoughtful review! I’m thrilled to hear that you enjoyed the convenient location, nearby trails, and the overall cleanliness of the space. Your feedback about the bathroom tiles is much appreciated and we will share that information with the owners. I'm glad that everything else contributed to a memorable stay, and it means a lot that you’d recommend us and plan to return. We’d be delighted to host you again for more special moments!
Audrey
iTrip Aspen Snowmass
par un voyageur
Awesome rental
Publié le 8 oct. 2024 sur HomeAway View and location to town were perfect. Condo was all that we expected. I highly recommend this rental. We had an awesome experience. Thank you!
Commentaires de Gestion de l’hôtel
11 oct. 2024 par VrboOwner, Gestion de l’hôtel
Perry,
Thank you for your wonderful review! We're thrilled that you enjoyed the view, convenient location, and that the condo met all your expectations. We’re so glad you had an awesome experience, and we truly appreciate your recommendation. We’d love to welcome you back anytime!
Audrey
iTrip Aspen Snowmass
par un voyageur de emporia ks
No parking
Publié le 2 oct. 2024 sur HomeAwayWhen we arrived our first evening there was one parking spot. I did call the manager and found the parking pass in the condo. We were told we could park in the street but walking around the neighborhood there never was any parking. So we never moved our car and walked or rode the bus which worked out great. Also Saturday afternoon there were no towels in the pool area.the TV in the living room had 3 remotes finally figured which one worked the TV. The one in the bedroom had 2 remotes but my guess was you could only use a streaming service. We were gone most of our stay anyway. We had to listen to the air conditioning unit run the whole time even with the sliding doors open it was still warm in the condo. In the bedroom one whole wall was a mirror which only made it brighter in there at night. The bathroom door hinges made a noise every time we opened or closed the door. We did enjoy our stay and convenience of the condo. Our rating would honestly be a 3 out of 5 and definitely over priced compared to other places we have stayed though out the US and abroad. Thanks
Commentaires de Gestion de l’hôtel
3 nov. 2024 par VrboOwner, Gestion de l’hôtel
Brad, thank you for taking time to review your stay. We are disappointed to hear you were disappointed with a few things, and despite enjoying your stay still felt it was a 3 star experience due to no towels at the pool one day, multiple remotes, a noisy door and a loud AC unit. All of these things could have been easily attended to if we had known. We did hear from you regarding the parking but not anything else and after your stay you indicated an interest in returning next year. Please know we are always available to come and try to address issues that are affecting a stay. We have a team in resort from 8am to 7pm daily and someone is always on call overnight for emergencies. We encourage guests to share with us so we can do everything we can to make a stay a 5 star experience. Oil on the door hinge, calling the building manager to deliver towels to the pool, adjusting the ac unit or changing it out would have taken just minutes and maybe helped you enjoy your stay more. Low reviews really hurt our reputation and in this case is very surprising since you expressed a desire to come and stay with us again next year over the Thanksgiving holiday. Our hope is after returning home you reflected on your stay and remembered all the positives about this lovely space in the heart of Aspen. We would be delighted to have you as our guest again and provide you with a 5 star experience.
Best regards,
Kim Allen
iTrip Aspen Snowmass
par un voyageur
Aspen Stay
Publié le 24 sept. 2024 sur HomeAwayGreat property located close to downtown
Commentaires de Gestion de l’hôtel
27 sept. 2024 par VrboOwner, Gestion de l’hôtel
Emmett,
Thank you for your review! We're happy to hear you enjoyed the property and its convenient location near downtown. We’d love to welcome you back on your next visit!
Audrey
iTrip Aspen Snowmass
par un voyageur de Argyle
Thanks!
Publié le 30 août 2024 sur HomeAwayAmazing property with very attentive management staff.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par VrboOwner, Gestion de l’hôtel
Dar,
Thank you for your kind words! We're so glad to hear you enjoyed the property. We strive to provide attentive service to ensure our guests have the best possible experience. It would be a pleasure to welcome you back again soon!
Audrey
iTrip Aspen Snowmass
par un voyageur
Publié le 20 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
12 oct. 2024 par VrboOwner, Gestion de l’hôtel
Nicholas,
Thank you for this 5 star review! We would love to welcome you back anytime.
Audrey
iTrip Aspen Snowmass
par un voyageur
Location, Location, Location!
Publié le 12 août 2024 sur HomeAwayWe absolutley love Aspen and was looking for a place where walking everywhere would check our boxes, we found it. It was a lovely unit, close to everything, cozy, and great communication with the agent. FYI It's on the 3rd floor with no elevator. When in Aspen you walk so it wasn't a big deal. Unfortunately, we had to check out 2 days into our stay due to a family emergency back home. So pleased to say that we received a refund for time not spent. I would absolutely stay there again!
Commentaires de Gestion de l’hôtel
12 oct. 2024 par VrboOwner, Gestion de l’hôtel
Liz,
Thank you for sharing your experience! We’re so glad to hear the unit’s central location and cozy atmosphere were exactly what you were looking for, and that the convenience of walking around Aspen added to your stay. Thank you for your kind words about our communication—we’d be delighted to welcome you back anytime for a longer stay!
Audrey
iTrip Aspen Snowmass
par un voyageur
Summer Getaway
Publié le 5 août 2024 sur HomeAwayAwesome location, would stay here again!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par VrboOwner, Gestion de l’hôtel
Samantha,
Thanks for writing this 5 star review! We are glad to hear you enjoyed this awesome location. We look forward to welcoming you back again soon!
Audrey
iTrip Aspen Snowmass