Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not a pet friendly hotel
Publié le 19 oct. 2024 sur HomeAwayThis hotel is in a good location and pet friendly so I booked it. I checked in late at night, the lady was helpful with my Id verification and had no issue with my reservation nor with my 2 dogs. Next day I go to work and my plan was to come back every 2 hours to take the dogs out. I came back at 10am, 2 hours after I left. Ruben confronts me when he sees me taking my dogs out. He raised his voice saying I cant leave the dogs alone anymore and there is a one dog limit and that he will be charging me more for the dogs because neither are on my reservation. There was no where to select dogs in the reservation process, I explained this as well that the lady last night had no issue with me and my 2 dogs. He argued with me that she wouldn’t have talked to me about it unless there was an issue. I think not having paid for the dogs and having more than the limit would be an issue? The guys is not going to listen to any sound reasoning just likes to argue. Upon requesting a refund for the 2nd night after I was threatened to be kicked out, I found out he is the manager lol what a joke, this guy shouldn't be employed in hospitality let alone as a manager. This hotel has no sound proofing, kids scream all day and night but if your dogs bark you get kicked out. Its ridiculous. If you have dogs, stay elsewhere, the cheap prices are reflected in the terrible quality of the rooms, breakfast, and absolutely in the service.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par VrboOwner, Gestion de l’hôtel
We are disheartened to read that you experienced issues that kept you from enjoying your stay. While our home is dog-friendly, our policy notes that one dog, weighing 50 lbs or less, is welcome and no other animals are allowed. We are sorry that this did not match your expectations. To clarify, the dog can't be left unattended and we are truly sorry this negatively impacted your visit. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Great Location!
Publié le 4 avr. 2024 sur HomeAwayWe loved staying here in Aspen. Close walk to everything & the free breakfast was nice.
par un voyageur
Quaint hotel in heart of aspen
Publié le 4 avr. 2024 sur HomeAwayGreat spot. Clean, reasonably price and super nice staff. Walking distance to town. Would definitely stay here again.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Staff was very nice, friendly and helpful. The breakfast was good. My bathtub needs to be replaced, old and warn. The walls are paper thin, was woken up twice at 2 in the morning by neighbors coming back. With all the fees it ended up costing five hundred a night. For that much they need to upgrade the rooms!
par un voyageur
Main Street Aspen Stay
Publié le 12 mars 2024 sur HomeAwayConvenient lodge located near downtown Aspen. Had a nice relaxing time staying at the Aspen Mountain Lodge. Rooms and beds were clean and comfortable. The breakfast was well stocked and tasty. The hot tub and pool was nice to soak in after a day of skiing. I would stay here again.
par un voyageur de St. Augustine, FL/Block Island, RI
Nice Spot, Convenient Location
Publié le 21 févr. 2024 sur HomeAwayAspen Mountain Lodge is an affordable accommodation with clean rooms and nice amenities, including breakfast. This is our second February visit in a row and we plan to return next year.
par un voyageur
Clean, friendly, tired
Publié le 29 janv. 2024 sur HomeAwayFriendly and attentive staff, clean room, but furnishings and finishes a bit tired. Surprisingly good breakfast, and coffee.
par un voyageur
Perfect for a quick getaway
Publié le 6 sept. 2023 sur HomeAwayStayed with friends to go to a concert at Belly Up. The pool area was pleasant. Plenty of mirrors available for 3 women to get ready.
Trash pick up was frighteningly early on a Saturday (7?) but not enough to ruin our day.
par un voyageur de Rapid City, SD
Felt Like Home
Publié le 30 janv. 2023 sur HomeAwayStaying here really felt like a home away from home! The staff was so friendly, the hotel was cozy and seemed like all the people staying were friendly and nice. The breakfast was delicious and the location was prime. Loved everything about this place!
