Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent stay ! Fully recommended !
Publié le 22 oct. 2022 sur HotelsExcellent stay ! Professionnal team and good confort, I fully recomend them for business stay
Commentaires de Gestion de l’hôtel
7 nov. 2022 par Ramada by Wyndham Team, Gestion de l’hôtel
Dear RomainThank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that you enjoyed your stay. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.Best RegardsRamada by Wyndham Team
par hiroyuki
Très bien
Publié le 16 juill. 2017 sur HotelsUn super hôtel
Fitness center très pratique, bien situé
Très bien
Commentaires de Gestion de l’hôtel
16 nov. 2017
Dear Guest,
On behalf of Hotel Grand Park Esil we would like to thank You for choosing our hotel and sharing your experience with us and other travelers.
We are pleased to learn that you have been satisfied with your stay at Grand Park Esil Hotel. We are delighted to know that you liked the Hotel’s location, enjoyed breakfast and our fitness center.
The entire team of Grand Park Esil Hotel is looking forward to seeing you at your next visit to Astana.
Sincerely yours,
Bahri Aktas
Director
par CATHERINE
GRAND PARK ESIL HOTEL in ASTANA
Publié le 24 juin 2017 sur HotelsGREAT STAFF. PROFESSIONAL AND NICE. GOOD WIFI. GOOD SERVICE. GOOD BREAFST. GOOD DINER. I WARMLY RECOMMEND
Commentaires de Gestion de l’hôtel
16 nov. 2017
Dear Guest,
On behalf of Hotel Grand Park Esil we would like to thank You for choosing our hotel
We are pleased to learn that you have been satisfied with your stay at Grand Park Esil Hotel. We are delighted to know that you liked our staff, good speed of WiFi, enjoyed breakfast and dinner.
And we appreciate very much your warm words about our staff, which we have forwarded to our team and they are very grateful and motivated to do even greater service.
The entire team of Grand Park Esil Hotel is looking forward to seeing you at your next visit to Astana.
Sincerely yours,
Bahri Aktas
Director
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I have booked room for 3 adults and they have charged me for the additional bed
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Altynay, Gestion de l’hôtel
Dear Mr. Selvam,Thank you for your feedback. We would like to clarify that our room booking for 3 adults does not automatically include an additional bed. The charge applied is solely for the extra breakfast, not for an extra sleeping arrangement. We apologize for any confusion and appreciate your understanding. Should you have any further questions, feel free to reach out to us directly.Best regards,The Ramada by Wyndham Astana Team
par un voyageur
Publié le 31 août 2024 sur Expedia
Overall Good.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Altynay, Gestion de l’hôtel
Dear Eduard,Thank you for your feedback! We’re glad you had a positive experience and appreciate your stay with us. We hope to welcome you back soon!Best regards,The team at Ramada by Wyndham Astana
par un voyageur
Very enjoyable
Publié le 26 août 2024 sur HotelsWe enjoyed our stay, it was a really pleasant room, overlooking the city but quiet. The staff were helpful and friendly. A short walk to the river, plenty of restaurants nearby. We would stay again
Commentaires de Gestion de l’hôtel
30 août 2024 par Altynay, Gestion de l’hôtel
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found the room pleasant, with a nice view of the city while remaining quiet. It’s great to know that our staff were helpful and friendly, and that you appreciated the nearby restaurants and proximity to the river. We look forward to welcoming you back for another stay!Best regards,The team at Ramada by Wyndham Astana
par un voyageur
Publié le 14 sept. 2023 sur Expedia
Good hotel with nice staff. Swimming pool and sauna available.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Ramada by Wyndham Team, Gestion de l’hôtel
Dear John,Thank you for choosing to stay with us at Ramada by Wyndham hotel and for taking the time to share your positive feedback. We are delighted to hear that you had a good experience during your stay and that you found our staff friendly.Our swimming pool and sauna are indeed popular amenities, and we are pleased to know that you were able to enjoy them.If you have any suggestions or if there's anything else we can do to make your future visits even better, please feel free to let us know. We value your input and look forward to welcoming you back in the future.Warm regards,Ramada by Wyndham Astana team.
par un voyageur
Beautiful place to rest
Publié le 24 août 2023 sur HotelsVery welcoming staff, young people. I was in an appartement which cost me less than 100 EUR, so price/performace is great. All is very new and comfortabe. I slept 12 h….like a baby.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Ramada by Wyndham Team, Gestion de l’hôtel
Dear Andrej,Thank you for choosing to stay at Ramada by Wyndham hotel and for sharing your wonderful experience with us. We are delighted to hear that you found our staff welcoming and accommodating.It's fantastic to know that you had a comfortable and restful stay in one of our apartments. Quality sleep is important, and we're thrilled that you felt so refreshed.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know.Best regards,Ramada by Wyndham Astana team
par un voyageur
Publié le 25 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2023 par Ramada by Wyndham Team, Gestion de l’hôtel
Dear Ahmed,We're glad to hear that you found everything to your satisfaction during your stay with us. Our team works hard to ensure that every aspect of your experience meets or exceeds your expectations. We appreciate your feedback and are pleased that we were able to provide you with a seamless and enjoyable stay.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future for another outstanding stay.Best Regards,Ramada by Wyndham Team
par un voyageur
Publié le 24 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Ramada by Wyndham Team, Gestion de l’hôtel
Dear Esmeralda Daphne,Thank you for choosing our hotel for your recent stay, and for taking the time to share your feedback with us.We strive to provide an exceptional experience for all our guests, and we apologize if we fell short of your expectations. Your comment gives us valuable insight into areas where we can improve and make necessary adjustments.If you have any specific feedback regarding your stay, we would greatly appreciate it. Your input will assist us in identifying areas that need attention and enable us to enhance our services and facilities.We hope that despite your mixed experience, you were able to enjoy some aspects of your stay with us. If there is anything else we can do to make your future visits more enjoyable, please do not hesitate to let us know.Once again, we appreciate your feedback and hope to have another opportunity to serve you and provide you with an exceptional experience.
