Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2019 sur Expedia
Pas d'air climatisé dans la chambre, 3 chambres de terminés, le reste de l'établissement n'est pas terminé...
Commentaires de Gestion de l’hôtel
8 juin 2019 par Nubiań , Gestion de l’hôtel
Thanks for your review,, we hope to see you again.
Many greetings,
The Mango guesthouse team.
par un voyageur de Paris, France
Publié le 29 avr. 2019 sur Expedia
We loved the people first! The owner, Ehad, was not there but he took some times from abroad to answer to all of my questions and make the arrangement for the room. Hamada and Ali took a good care of us during our whole stay (preparing some tea with fresh mint from the garden, our breakfast or just chatting with us). The room with balcony was very clean, decorated nicely, with a sofa. The breakfast was very good! And of course, the location on Elephantine island (central and close to the public ferry), the nice and refreshing garden, the lovely dogs... I would definitely come back if I have the opportunity one day!
All the facilities were very clean (kitchen, garden, the rooms...). Good WiFi as well!
Commentaires de Gestion de l’hôtel
2 mai 2019 par Islam Seyaha , Gestion de l’hôtel
Thank you so much for your nice review,, we are sorry that we couldn’t meet but we hope to see you again .
Many greetings,
The Mango guesthouse team.
par un voyageur
Amazing staff hospitality!
Publié le 5 janv. 2020 sur HotelsStaff hospitality is super great!!
We traveled from Luxor to Aswan.
Although our tour/shuttle service request was not so simple, they listened to me and arranged it with reasonable price than the others.
Whenever I had questions / concerns, I asked them, and they always care about us.
They are one of the best staff I have ever met!
On top of that, the room is big and comfortable!
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Ehab, Gestion de l’hôtel
Thanks for your nice review,, we are so glad to know such a fantastic family like you . We hope to see you again.
Many greetings,
The Mango guesthouse team.
par un voyageur
Publié le 2 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Ehab, Gestion de l’hôtel
Thanks fir your nice review,, we hope to see you again.
Many greetings,
The Mango guesthouse team.
par un voyageur
Publié le 7 oct. 2019 sur Expedia
The property and the local staff were nice and the staff was very helpful.
The owner canceled our reservation. So, no one to pick us up at the airport as promised. When we arrived he tried to put us in a dusty run down room with 2 beds for 3 people. Worst was he tried to pass it off as "private flats" outside. These were dirty and rundown and not anywhere near what we reserved.
Very disappointing when owner makes an error and then tries to make us think we are getting something better. A terrible start to our visit.
Commentaires de Gestion de l’hôtel
21 oct. 2019 par The Mango guesthouse team., Gestion de l’hôtel
Thanks for your nice review,,,, but we would like to know ,,,, who you mean with the owner ( who put you in dusty place ! )
We hope to see you again,
Many greetings,
Ehab.
par un voyageur
Publié le 27 avr. 2019 sur Hotels
Nice place
Commentaires de Gestion de l’hôtel
28 avr. 2019 par Islam Seyaha , Gestion de l’hôtel
Thank you for your nice review,, we hope to see you again .
Many greetings,
Ihab.
