Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Our stay at this hotel was disappointing. We booked a Family Suite with a mini kitchen, but it was completely unequipped—no pots, pans, or utensils.
Additionally we opted for a half-board plan as the hotel did not offer a full-board option. The half-board food was poor, with limited options and mainly local cuisine, unlike the international buffets offered at other hotels.
The hotel also lacked basic amenities like WiFi, a hairdryer, and an iron. Being in a remote location, there were no nearby alternatives for dining or services, leaving us reliant on the hotel. On top of that, the safety standards are concerning—my child’s leg fell into an open hole around the swimming pool, causing cuts on his foot. While the swimming pool employees are nice, the safety, food, equipment, and many other aspects desperately need attention.
Overall, I would not recommend this hotel based on our experience.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur
Publié le 12 oct. 2023 sur Expedia
This was probably a beautiful property when it was built, but there is no maintenance. Room furniture is cheap particle board, some of it broken and falling apart. Bathrooms have rusty trash cans, water leaks, and broken toilet roll holders, toothpaste spray on the wall. Yuck. I asked for help getting a taxi to a store down the street and the hotel employee made up an insanely high rate that I bargained down to half, then found out he kept half of that for himself.
par un voyageur de Avenel
Publié le 14 sept. 2023 sur Expedia
Great stay at the hotel, good food and friendly staff. Thanks for making our time pleasurable
par un voyageur
Publié le 5 sept. 2022 sur Expedia
It is a well renovated property, staff is friendly and cooperative, lacking guests activities
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Samy , Gestion de l’hôtel
Dear Mr. Ahmed, good dayThank you very much for your review, looking forward to welcome you again in your home Elite Residence Resort.
par un voyageur
Publié le 27 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2019 par Samy, Gestion de l’hôtel
Dear guest, good day
thank you for your review, looking forward to welcome you again.
Best wishes
Hotel Team
par un voyageur
الفندق جميل جدا والعاملين فيه طيبين والأكل حلو جدا
Publié le 25 avr. 2019 sur Hotelsالفندق جميل جدا والعاملين فيه طيبين والأكل حلو جدا لكن ينقص الفندق أشياء أخرى
تغيير براد القهوة والمكرويف والبانيو للحمام
وزيادة أوقات الأكل أو ترك المطعم مفتوح الى ساعات متأخرة من الليل حتى الأطفال ما يجوعوا وفتحة قبل الساعة السابعة صباحا
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Hotel Management, Gestion de l’hôtel
Our valued guestThanks so much for sharing your experience with us. looking forward to welcoming you again soon . Hotel Management
par un voyageur
Publié le 16 déc. 2018 sur Expedia
Nice stuff and hotel
Nice beach
I recommend this place
Commentaires de Gestion de l’hôtel
17 déc. 2018 par Hotel Management, Gestion de l’hôtel
Thank you very much for reviewing our hotel, looking forward to welcoming you again soon
par un voyageur
Publié le 25 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2018 par Mary Kamal, Gestion de l’hôtel
Dear Sir,
Thank you for taking the time to review your stay with us.
We are very pleased to hear that our staff made your stay pleasant.
Looking forward to welcoming you again in our hotel.
Best Regards
Hotel Management
