Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2023 sur Expedia
Chambre pas prête a notre arrivée à 6:30pm. Retour à 9:30pm chambre toujours pas prête et on nous donne une clé pour une chambre où les poubelles débordent et les lits ne sont pas faits. Chambre sale. Ensuite on nous donne une clé pour une chambre avec un seul lit pour 4 personnes. Pire endroit. Devrait être fermé
Commentaires de Gestion de l’hôtel
18 août 2023 par Nancy Y., Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
par un voyageur
Publié le 13 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Nourdine,Thank you for positively rating your stay!!Maz K.#Team6
par un voyageur
Publié le 4 avr. 2022 sur Hotels
An absolute nightmare
Commentaires de Gestion de l’hôtel
9 avr. 2022 par Brand Experience Team, Gestion de l’hôtel
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again.
Kaur J.
#team6
par un voyageur de CERRITOS
Publié le 16 nov. 2024
The staff was courteous and quick for check in and check out. Room was clean but the room needs mostly cosmetic repair.
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Ashley, Gestion de l’hôtel
Thank you for staying with us at the Motel 6 Atascadero and sharing your experience. We truly appreciate your feedback and are delighted to hear that you had a great stay.
par un voyageur
WASTE OF MONEY
Publié le 19 août 2024 sur HotelsIt was a horrible experience! Booked a 2 bed room online, but they didn't have it when I arrived. They stuck us in a room with only 1 bed(FULL SIZE bed for 3 people). It was the most lumpy, uncomfortable mattress I've ever encountered! One of us had to sleep on the hardwood floor. The sink was clogged, the disabled shower flooded all over the bathroom floor, the place was dirty with paint and nail polish splatters all over the desk. A/C wasn't available.
Commentaires de Gestion de l’hôtel
22 août 2024 par Ashley, Gestion de l’hôtel
Thank you very much for taking the time to review the Motel 6 Atascadero. I am terribly sorry that we did not meet your expectations. We are working hard towards improving on the areas which you mentioned. I do hope we will have the opportunity to welcome you back in the future to ensure you have a most enjoyable stay with us.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Abel, Gestion de l’hôtel
Thank you very much for taking the time to review the Motel 6 Atascadero. I am terribly sorry that we did not meet your expectations. We are working hard towards improving on the areas which you mentioned. I do hope we will have the opportunity to welcome you back in the future to ensure you have a most enjoyable stay with us
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Abel, Gestion de l’hôtel
Thank you for staying with us at the Motel 6 Atascadero and sharing your experience. We truly appreciate your feedback and are delighted to hear that you had a great stay.
par un voyageur
Alright for the price, but......
Publié le 12 août 2024 sur HotelsThe location was decent and the room was ok especially for the price. Some of my towels still had others people's hair on them and there was hair on the floor of the room and bathroom from the previously tenet.
The bed also contained hair and debris and had some mysterious stains on it. They smelled clean, but just looked kind of unsightly. However, I'm a guy so i didn’t care too much. If my girl was with me she would probably asked for another room.
Commentaires de Gestion de l’hôtel
19 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Abel, Gestion de l’hôtel
We work hard to ensure the utmost level of service and comfort, and I do apologize that we did not exceed your expectations. We sincerely hope you give us another opportunity to provide you with memorable experiences upon which we have built our reputation. Should you have any other comments or concerns, please do not hesitate to contact us directly, it will be our pleasure to assist you.
par un voyageur
Publié le 10 août 2024 sur Expedia
I have never stayed in a more unclean and damaged hotel before. Soft water damaged walls above the shower, holes in base board, chipped flooring, spiders, half the lighting didn’t work, phone didn’t work, the tv was burning out with back lighting spots and there was bright pink paint from previous tenants on the bathroom door.
Commentaires de Gestion de l’hôtel
13 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rosalee, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
