Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
par un voyageur
Publié le 25 déc. 2023 sur Expedia
par un voyageur
Publié le 29 sept. 2023 sur Expedia
L’hôtel est situé à 1 station de métro de l’Acropole, ce qui est un plus. Une marche d’environ 500 mètres vous sera nécessaire pour rejoindre le métro. L’hôtel est situé sur une rue très passante et passablement bruyante. Dans notre chambre, la fenêtre de la salle de bain manquait d’isolation et aurait eu besoin d’un bon nettoyage. Le déjeuner inclus est tout à fait convenable. Les options pour le déjeuner et le dîner sont convenables. On ne devrait pas permettre à l’hôtel d’inscrire qu’elle offre un gym sur place…2 tapis roulants de qualité médiocre et quelques équipements en décrépitude, le tout dans un local sombre et peu ventilé. Peu de restos dans le secteur mais plusieurs bars de spectacles pour hommes…
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Guest Relations Manager, Gestion de l’hôtel
Dear Denis,Thank you for taking the time to share your feedback about your stay with us. We appreciate your honest comments and are pleased to hear that you found our location convenient, just one metro station away from the Acropolis. Regarding the gym, we apologize for the inconvenience you experienced. We are already in the process of improving our fitness facilities to provide a better experience for our guests. Moreover please note that while our hotel is located in a lively area with some entertainment options, we have double-glazed windows in place to minimize noise disturbances, and we always prioritize delivering the best services to all our guests, regardless of the surrounding environment.We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations and provide a more enjoyable stay. Thank you for choosing to stay with us.Best regards,Bill ConstadiosGuest Relations Manager
par un voyageur
Publié le 18 sept. 2023 sur Hotels
par un voyageur
Allez-y
Publié le 14 août 2023 sur HotelsHôtel convenable pour visiter Athènes, un peu loin du centre mais transport à côté. Tarif Raisonnable.
Commentaires de Gestion de l’hôtel
15 août 2023 par Guest Relations Manager, Gestion de l’hôtel
Dear alain, We greatly appreciate your kind review! We're thrilled to learn that we were able to meet your expectations and make your experience a positive one. Your feedback fuels our dedication to delivering exceptional service. It would be a pleasure to welcome you back in the future. On behalf of our entire staff, thank you once again for choosing us. Warm regards, Bill Constadios Guest Relations Manager
par un voyageur
Publié le 2 août 2023 sur Expedia
We only stayed one night but it was very confortable. Room was big enough and shower was great. 25 min walk to the Acropolis. It was noisy because of Syggrou Street, feels like the windows are open but they’re not.
Commentaires de Gestion de l’hôtel
4 août 2023 par Guest Relations Manager, Gestion de l’hôtel
Dear Melinda,I hope this letter finds you well. I am writing to express our sincerest gratitude for taking the time to review our facility. Your feedback is incredibly valuable to us, as it helps us to continuously improve and provide the best experience for all our guests.We are delighted to know that you had a positive experience during your stay with us. Our team works diligently to ensure that each guest feels comfortable and well-cared for. Your kind words are truly motivating and will be shared with everyone who contributed to making your visit memorable.Once again, thank you for choosing our facility and for sharing your thoughts with us. We look forward to welcoming you back in the near future.Warmest regards,Bill ConstadiosGuest Relations Manager
par un voyageur
Publié le 1 août 2023 sur Hotels
par un voyageur
Publié le 31 juill. 2023 sur Hotels
par un voyageur
Publié le 8 juin 2023 sur Expedia
L’hôtel a du potentiel, mais il manque d’entretien, les tapis des étages sont sales et désuets, notre chambre sentait la cigarette imprégnée dans les matelas et notre frigidaire était défectueux. Le gym fait pitié et manque d’équipement et f’entretient aussi.
Cependant le staff est poli et nous a bien servie
Commentaires de Gestion de l’hôtel
16 juin 2023 par Guest Relations Manager, Gestion de l’hôtel
Dear Paul Junior, Thank you for taking the time to share your review with us. Your feedback is greatly appreciated, and we value your opinion as a valued guest of our hotel. We would also like to extend our sincerest apologies for any inconvenience you may have experienced during your stay. Please rest assured that your comments have been forwarded to the relevant department for further review and improvement. We take our guests' feedback seriously, as it allows us to identify areas where we can further excel and ensure that every guest has a memorable experience at our hotel. We appreciate your understanding and patience, and we assure you that we are taking immediate measures to address the issues you mentioned. Your satisfaction is of the utmost importance to us, and we are committed to rectifying any shortcomings and continuously improving our services. We are always here to ensure your satisfaction and make your future stays even more enjoyable. Best regards, Bill Constadios Guest Relations Manager
par un voyageur
Bad experience
Publié le 19 mai 2022 sur HotelsRoom was so noisy. I felt like being outside on the noisy avenue. I asked for an iron that came after 3 demands, dirty, and with a broken iron table. Personal was nice overall. But I defenitely not recommand after a business day.
