Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 nov. 2024
Staff was great
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Manager, Gestion de l’hôtel
Hello James, We're delighted to hear that you enjoyed the service provided by our team during your stay. Your kind words will be shared with our staff as positive feedback is always appreciated to motivate our team. We strive to offer exceptional service to all our guests, and we hope to welcome you back in the future for another wonderful experience.
par un voyageur
Publié le 19 oct. 2024
Average
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Claude,We're sorry to hear that your experience was not exceptional. Your feedback is valuable to us as we strive to improve our services for all guests. If you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello James,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have so we can address your concerns and improve for the future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Tired hallways to rooms
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Walter,We appreciate your feedback regarding the hallways and will share this with our team for review and improvement. We strive to provide a comfortable stay for all our guests and hope to welcome you back for an enhanced experience on your next visit.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello rafael,We appreciate you taking the time to rate us and are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your recent experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hector,We are charmed to hear that you had a fantastic experience during your stay with us! We appreciate you choosing our hotel and we hope to welcome you back soon for another wonderful stay.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Graffiti on the wall inside the room, no locks on the doors that led to the hallways, rusted AC unit, felt unsafe for my family.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lindsey, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team takes security and maintenance seriously, and we will address these concerns promptly to ensure a comfortable experience for all our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Door to hallway broken, slams anytime someone goes in or out. No peep hole so just a hole in the door anyone can look in. No locks on door
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Skyler, We appreciate you sharing your experience with us. Your feedback is vital for us to improve our services. We recommend guests reaching out to our management team for any further assistance or clarification.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jeketer,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.
