Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
2,6 Service et personnel
1,9 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2022 sur Expedia
par un voyageur
Stay away!
Publié le 12 sept. 2022 sur HotelsI booked this place in JANUARY, I get to the hotel Friday and they can’t find me in their system, tell me they don’t use hotels.com. Haven’t used hotels.com for a while. Their boss said sorry we don’t have anything for you. Luckily it was a pay at the property deal and they didn’t get any money from us. Luckily we went down the street and found a room, attendant told us to be glad we didn’t stay there cause the place is bad news……..
par un voyageur
Nasty Place
Publié le 20 sept. 2021 sur HotelsThis was probably the worst room I have ever booked. It was so terrible that I left and didn’t stay there. First, the condition on the outside was scary. There was water leaking everywhere, trash in the parking lot and numerous stray cats wandering around. Terrible parking. Only 1 way in and out. Inside was terrible: reeked of cigarette smoke even though it was a non-smoking; roaches ran across the table; a board was rotting next to the shower. To add to it, a bay was constantly crying next door and the walls are super thin. Lastly, I tried to get my money back but they said it was unrefundable because I booked online. I argued and finally got half back. Oh, the price was outrageous to begin with. I will never set foot anywhere near the place again.
Commentaires de Gestion de l’hôtel
20 sept. 2021 par Stephen Frazier, Gestion de l’hôtel
I am very sorry to hear of your experience. The half refund was given as it was 11:15 PM, 7 hours after your check in. I would have gladly given you a full refund if any issues were raised earlier. The price was still the cheapest room in town available online by almost half.
I do apologize for the baseboard and it has been replaced. Thank you for letting us know. I also have spoken with our front desk staff, as having an online reservation does not affect refund status. That was a miscommunication on our part. I also apologize for the A/C unit condensation. Summer is almost over!!
par un voyageur
Publié le 1 avr. 2020 sur Expedia
Room was clean / 1960's style....i was happy to get a room as Athens was completely filled that weekend and the office staff was very polite and nice.
Commentaires de Gestion de l’hôtel
6 avr. 2020 par Stephen Frazier - General Manager, Gestion de l’hôtel
Thank you for your review! I am very pleased to hear that you had a positive stay with us. We hope to see you in the future!
par un voyageur
Publié le 15 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2020 par Stephen Frazier - General Manager, Gestion de l’hôtel
Thank you for your review! We hope to see you again!!
par un voyageur
Publié le 27 janv. 2020
Room 208 had roaches
The sheets and towels were smelling like it wasn't clean
No hot water
It was the worst, I couldn't even stay, had to disperse outa there
Commentaires de Gestion de l’hôtel
28 janv. 2020 par Stephen Frazier - General Manager, Gestion de l’hôtel
I am very disappointed to hear of this experience. We certainly go through laundry supplies quickly so I will look into that aspect of your review. We have professionals come out monthly to spray so I will also see what can be done differently. I have not heard of any issues with hot water but will be having that room checked this morning. Again, I am sorry to hear of this experience and I want you to know that it will be addressed.
par un voyageur
Publié le 6 janv. 2020 sur Expedia
The office staff was friendly and courteous Room was clean, towels could have been much better. Bad thing is that there iwas too much noise during the night. People making noise in the parking lot and dogs barking. The walls are also so thin that if someone is talking very loud in the toom next door you can hear their conversatuon. Slept very little because of the noise.
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Stephen Frazier - General Manager, Gestion de l’hôtel
Thank you for your feedback! I am sorry to learn about the noise disturbance. We try our best to get others to be respectful of their surroundings.
par un voyageur
Publié le 27 déc. 2019 sur Hotels
It was a cold nite and the heater worked great.
The bathtub had no stopper for a bath but maint. man did bring a xtra wash cloth to help with. Towels were mighty small and the bed needed replacing. The $80 for the room total was a bit much i think. Night and day check in employees were friendly.
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Stephen Frazier - General Manager, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 11 nov. 2019 sur Expedia
The Budget Host inn Athens is a bad place to stay overall. The heater was so loud, we turned it off on a cold night. There were no blankets for the bed.....
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Stephen Frazier - General Manager, Gestion de l’hôtel
I am very sorry to hear of this issue in your room. We would have loved the opportunity to resolve the problem for you during your stay. I welcome further information to address the problem with the heater.
par un voyageur
Publié le 11 nov. 2019 sur Expedia
The staff was beyond helpful and so nice. The motel is definitely not as bad as you would think. Our room was.l clean and the bed was pretty comfortable
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Stephen Frazier - General Manager, Gestion de l’hôtel
Thank you very much for your kind words and your feedback! We have been working very hard to provide a quality product at a fair price. I will pass this along to our staff as they love to see their hard work being noticed. We hope to see you again in the future.
