The quirky and creative ‘industrial cool’ design concept for the interior definitely stands this hotel apart, as well as the location, and the quality of the breakfast menu which was excellent, and on the whole communication was good when done via the iPad, however there are some areas that could improve the experience of staying here. The noise from the lane into the early hours needs to be addressed, and attention to detail for this price point is lacking. For example, the broken washing machine left us finding a local self service laundromat to do our washing ourselves. This issue could have been resolved by staff rather than simply apologising for the inconvenience. Some surfaces, while intentionally textured for the industrial feel are showing signs of wearing. Most days the spaces seemed to be in use for other purposes(?) with people busy on laptops and mobiles and guests wondering whether to avoid intruding. The space certainly has a strong design vibe, probably best suited to a young design savvy audience. More face to face hospitality and connection and engagement between guests and staff would not go astray. Probably would not stay again.