Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,6 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Oscar,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Great room
Publié le 25 août 2024 sur HotelsThe staff is very friendly, the rooms were clean, and the beds were comfortable. Rooms are spacious.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lauren,Our team is glad to hear that you found the staff friendly, the rooms clean, and the beds comfortable. We are also glad you enjoyed the spaciousness of the rooms. We look forward to welcoming you back!
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Mark,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Property needs to be updated. Its an ok value accommodation. The rooms were clean and the fromt staff was pleasant
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Melissa,Thank you for your feedback. We are glad the rooms were clean and the front staff was pleasant. We appreciate your comments on the need for updates and will consider them as we plan future improvements. Thank you for choosing us, and we hope to offer you an even better experience next time.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sonya,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Couldn’t get the air conditioner to adjust. 66 degrees is too cold for a room. Phone receiver cord broken so unusable. Toilet tank issues. Had to remove the lid and fix it so it would stop running. Overall the room was pretty run down.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We apologize for the multiple issues you encountered during your stay. Your experience does not meet our standards of comfort and service. Please be assured that we are addressing these maintenance issues promptly to prevent them from recurring. Your feedback is valuable to us, and we appreciate your understanding.
par un voyageur
Publié le 29 juin 2024 sur Expedia
No pool and too many crickets.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bobby,We apologize for the inconvenience caused by the lack of a pool and the presence of crickets during your stay. Your feedback is important to us, and we will address these issues to ensure a more comfortable experience for our guests in the future.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi James,Our team is sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Marsha,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Publié le 23 juin 2024 sur Expedia
Property was ok. Needs some attention in the shower/tub area, missing grout in shower etc.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kevin,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We are eager to see you again.
