Note fondée sur 250 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Andrew
Publié le 23 juill. 2016 sur Hotels
par un voyageur
Great stay
Publié le 27 juin 2024 sur HotelsReally friendly staff and great restaurant
Commentaires de Gestion de l’hôtel
27 juin 2024 par Suzanne, Gestion de l’hôtel
Thank you Michael for you lovely review. It was our pleasure to have you as our guest and hope we get to welcome you back again soon. Warm regards, Suzanne Kelly, Reservations.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Wonderful staff and beautiful place to stay, would highly recommend to anyone and would most definitely stay again!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Suzanne, Gestion de l’hôtel
Thank you Sylvia for your lovely review. It was our pleasure to have you as our guest and delighted to read that you enjoyed your stay and found our staff to be attentive. We too believe our staff are truly amazing and I will be sure to share your lovely comments with our full team. We look forward to welcoming you back on your next visit. Warm regards, Suzanne Kelly, Reservations.
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Suzanne, Gestion de l’hôtel
Thank you John for you 5 star review. Hope we have the pleasure to welcome you back again soon.Warm regards, Suzanne Kelly, Reservations.
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Suzanne, Gestion de l’hôtel
Thank you Michele for taking the time to post your review on your recent stay. It was our pleasure to have you as our guest and we hope we have the opportunity to welcome you back again and again. Warm regards, Suzanne Kelly, Reservations.
par un voyageur
Not happy with customer service. Hotel beautiful
Publié le 3 juin 2024 sur HotelsI would not reccomend. Booked garden room. Tried to check in at 4pm. Room was not ready. Staff informed us to wait on a call to be updated on when room was ready. By 9pm still no phone call. Went back to reception for staff to giggle and say they forgot to call. Was given the key with no apology. Very unprofessional. Before writing review emailed hotel to explain upset as heavily pregnant and needed room earlier and was told lies that we were asked to come back in 15 minutes. No such thing. Then went on to say that room was ready before 5pm they just forgot to tell us. Would not reccomend.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Suzanne, Gestion de l’hôtel
Thank you Lesley for taking the time to review your recent stay with us. We welcome all comments, the good and the bad, as it is from these that we can address issues and make changes where necessary. It is with regret that you did not have a favourable experience during your recent stay. I do appreciate you taking my follow up phone call to explain that as the wedding meal was in progress, our Receptionist did not wish to disturb the wedding proceedings when your bedroom was ready soon after 4.30pm. It is regretful also that you did not wish to return to avail of our complimentary offer of Afternoon Tea and complimentary Room Upgrade should you wish to stay with us again. Wishing you every happiness and best wishes with your new baby. Warm regards, Suzanne Kelly, Reservations.
par un voyageur
Publié le 1 juin 2024 sur Expedia
Loved loved this hotel. It was my favorite hotel we stayed in during our time in Ireland. It was clean and super comfortable and relaxed. The only negative thing was our dinner, the manager was super rude to us and was annoyed we didn’t have a reservation. But maybe he was having a bad day. Living in the states we didn’t know we would need a reservation for our own hotel. But overall we would come back and loved it!!
Commentaires de Gestion de l’hôtel
27 juin 2024 par Suzanne, Gestion de l’hôtel
Thank you Shannon for taking the time to review your recent stay with us. Delighted to read that overall you had a lovely comfortable and relaxed stay. However, it is with regret to read that you did not have a favourable experience with your dinner reservation. This seems totally out of character as you will note from previous comments we excel at Customer Service. I would love if you had the time to contact either myself or our General Manager, Eoin Jacob to discuss in greater detail. Really hoping we get the opportunity to welcome you back when next in the area, and have the opportunity to offer you the customer service we are renowned for. Warm regards, Suzanne Kelly, REservations.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Very clean and modern facility. A gem in the a rural area.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Suzanne, Gestion de l’hôtel
Thank you Jason for your 5 star review. Delighted to read you enjoyed your recent stay with us. We look forward to welcoming you back again when next in the area.Warm regards, Suzanne Kelly, Reservations.
par un voyageur
Publié le 25 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2024 par Suzanne, Gestion de l’hôtel
Thank you Nicole for taking the time to review your recent stay with us. It was our pleasure to have you as a guest at the Clanard Court Hotel and we look forward to welcoming you back again when next in the area.Warm Regards, Suzanne Kelly, Reservations.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Nice friendly atmosphere and staff. food was great too!
does anyone really need that many pillows and cushions? just means more work for the room teams, but it has a look so that is the aim I suppose.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Suzanne, Gestion de l’hôtel
Thank you Paul for your taking the time to review your recent stay with us. Delighted to read you enjoyed your stay with us and enjoyed your meals and found our staff to be friendly. Our extra cushions are for guests comfort whilst also adding to the overall decor and individual colour schemes of each room. I do hope we have the plesure to welcome you back again in the near future. Warm regards, Suzanne Kelly
