Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,0 Service et personnel
2,5 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebec
Publié le 24 mai 2022 sur Expedia
Il était impossible de dormir dans cette chambre à cause du bruit et de l'état des lieux. Nous avons dormi dans un autre hotel.
par un voyageur
Publié le 20 déc. 2021 sur Hotels
Hôtel un peu vétuste mais propre. L'établissement est très bien situé à Atlanta et bon marcher. Le personnel est très accueillant.
par un voyageur
Excellent
Publié le 7 mars 2020 sur HotelsTrès bon établissement et très bien situé dans Atlanta.
par un voyageur
Publié le 3 nov. 2019 sur Expedia
très bien situé par rapport aux attractions à voir au centre-ville. Toutefois la propreté de l’établissement (pas de service room durant la fin de semaine) et le petit déjeuner (peu de choix) en sont les principaux points faibles.
Commentaires de Gestion de l’hôtel
11 nov. 2019 par GuestRelations, Gestion de l’hôtel
Thank you for your feedback and for recognizing our staff. We apologize for not meeting your expectations. We will be bringing these issues up with housekeeping so that this does not happen again.
par un voyageur de Suisse
Bien pour visiter le centre d'Atlanta
Publié le 4 mai 2019 sur HotelsHôtel un peu vieillissant mais confortable, personnel accueillant, bon petit déjeuner.
Grande chambre, points d'intérêts (parc du centennial, Coca-Cola, aquarium) accessible à pied. Parking public couvert (payant mais reduction via l'hôtel) juste en face.
par un voyageur
Publié le 12 oct. 2024
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Katherine,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another excellent experience!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The staff were very nice. The property was clean and I was provided with the basics. However, the AC did not work very well, and it was sometimes loud at night due to the location being downtown.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Olivia,We appreciate your kind words about our staff and cleanliness. We regret to hear about the inconvenience with the AC and noise. Your feedback is valuable and will be shared with our team for improvement. We hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Justine,We are delighted you enjoyed your stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to contact us. We look forward to welcoming you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
地下鉄の駅から非常に近い
par un voyageur
Publié le 28 sept. 2024 sur Expedia
This was a last-minute booking, and I saw it online with one price, I called the hotel to see their price and found out it was higher, and they wouldn't honor the online price, which was a bummer. Then I asked if they offer government prices, and right away, the answer was no! Not let me find out or anything else.
When I got to the hotel under the terrible weather, I was informed that the Air Conditioning had broken down that morning, I got there at 530pm, it was something they could have said over the phone when I first called.
when I got to the hotel and was told all of this, I asked what the hotel would be willing to do for me if I chose to stay. The young lady behind the counter didn't have an answer at all, many guests had checked out or canceled their reservations because of the AC not working. I had a long day of travel and was super tired. I asked where their parking was since their site said parking was provided. She told me was down the street and I had to pay for it! I asked since I was staying at the hotel which had no working AC, if they would pay for my parking, she told me she had to call her boss and ask which would be around 800pm.
Then I got to my room and noticed that it had no fridge, it felt dirty, and the plumbing wasn't working correctly. Then I went back to the front counter, pulled up a picture from the website, show her the picture to compare it to the actual room, it looked nothing like the website. Extremely disappointed.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Angel, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Your feedback is valuable, and we will address your concerns internally. We encourage you to contact the hotel management directly with any further assistance required.
