Ratings based on 943 Guest Reviews
Hear it directly from our travellers
2.4 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 12, 2024
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Katherine,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another excellent experience!
by A traveller
Posted Aug. 28, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Dennis,We are glad to hear that you had a positive experience during your stay with us. We hope to welcome you back soon for an even better stay!
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Keight,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us with any feedback you may have from your experience. We value the opportunity to address any concerns and ensure a more enjoyable stay for our guests in the future.
by A traveller
Posted Aug. 9, 2024 on Expedia
Very helpful staff. Felt welcome and all ur needs were met. Would happily go back if and when i come back for a vist ! Would recommed it 2 anyone who wanted a place 2 stay in this lovely city!
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello cindy,We are delighted to hear that you felt welcome and had all your needs met during your stay with us. Your kind recommendation to others is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel during your time in the city!
by A traveller
Posted Aug. 8, 2024 on Expedia
The property is getting a little dog-eared. The sheets and towels were clean, however.
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello John,We appreciate your feedback on the cleanliness of our linens. We continually strive to maintain high standards of cleanliness and comfort for all our guests. If there are any other specific areas you believe we can improve upon, please feel free to reach out to our management team.
by A traveller
Posted Aug. 6, 2024 on Expedia
There was a bad smell in these rooms with very old furniture. The biggest advantage of the hotel is that it is in a central location. The staff at the reception were friendly and attentive.
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Bulent, We appreciate your feedback on the central location and friendly staff. We take all comments seriously and will address your concerns for future guests' satisfaction.
by A traveller from West NY
Posted Aug. 4, 2024 on Expedia
Tenia una reserva ahi ya facturada cuanso llegue ni me dejaron entrar q no habia cuarto q lo sentian. Me quede sin Hotel en Atlanta 2 hitel esa noche y nadie me ayudaba. Fatal . No lo recomiendo.
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Jose, Lamentamos escuchar sobre su experiencia reciente en nuestro hotel. Le recomendamos que se comunique con nuestra gerencia para abordar cualquier problema adicional que pueda haber surgido durante su estad¡a. Apreciamos sus comentarios y la oportunidad de mejorar nuestros servicios para futuros huspedes.
by A traveller
Posted Aug. 2, 2024 on Expedia
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Patricia,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another exceptional experience.
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Dear Guest,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any specific feedback you would like to share so we can address any issues. We value your input and hope to have the opportunity to better serve you in the future.
by A traveller
Posted Jul. 31, 2024 on Hotels
The hotel room was in terrible shape! Desk chair ripped and stained, bathroom was beyond dirty. The tub was stained and cracked, the counters were also stained and cracked, the floor was not sweep at all. The bathroom door didnt close all the way and was broken at the bottom. On the back side it looks like a pet was in there and chewedd the whole bottom of the door. The floors were maybe vaccumed, but were damp when we arrived. Air conditioning was only usable on heat. The smell of the room wasnt great either.
However this morning we checked out, who i assumed was the manager was absolutely wonderful. She greeted us, interacted, just overall wonderful and she validated my parking. If the room was better, because of her id come back.
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Samantha, Thank you for sharing your feedback with us. We appreciate your kind words about our manager and are glad she made a positive impression on your stay. We have taken note of your comments regarding the room and will address them accordingly to enhance the experience for future guests. Your insights are important to us, and we hope to have the opportunity to welcome you back in the future.
