Note fondée sur 293 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2024 sur Expedia
Rien
Commentaires de Gestion de l’hôtel
25 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your feedback. We apologize for any inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement
par un voyageur
Publié le 26 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Cedric,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.
par un voyageur
Publié le 25 juill. 2024
Commentaires de Gestion de l’hôtel
14 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Stacy,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Roshey,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
par un voyageur
Publié le 18 juin 2024 sur Expedia
It was clean and quiet and I would stay there again
Commentaires de Gestion de l’hôtel
20 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Anthony,We are glad to hear that you found the hotel clean and quiet! Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future!
par un voyageur
Publié le 17 juin 2024 sur Expedia
The price was ok. I always clean my room when I first get there. The pool was full of bugs swimming around. The breakfast ran out so quickly not enough staff to keep up with demand. The hallways had a terrible smell to it and was very stained.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Andre T,Thank you for your feedback. We appreciate your comments and are glad to hear that you found the price reasonable and that you take care of your room upon arrival. We apologize for the issues with the pool, breakfast, and hallway conditions. Your feedback helps us improve, and we'll work hard to ensure a better experience for you next time.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Selenia,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
par un voyageur
Publié le 17 juin 2024 sur Expedia
It's cool
Commentaires de Gestion de l’hôtel
18 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Abel,We appreciate your review and are thrilled to know that you had a good experience with us. Your kind words mean a lot to our team and we hope to welcome you back soon.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Anvia,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Brandi,We appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.
