Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 févr. 2022 sur Hotels
The place is so beautifully decorated nice area everyone was pleasant I truly enjoyed my stay. The beds were super comfortable.
Commentaires de Gestion de l’hôtel
24 févr. 2022 par Yen, Guest Experience Specialist, Gestion de l’hôtel
Wow! Your feedback and kind words make all our efforts worth it.
Thank you so much for your support. Again, thank you for staying and being part of the NOHOTEL family. Looking forward to hosting you in the future.
par un voyageur
The best hotel I ever stayed at
Publié le 17 févr. 2022 sur HotelsAmazing hotel , will stay every time I visit Atlanta
Commentaires de Gestion de l’hôtel
19 févr. 2022 par Yen, Guest Experience Specialist, Gestion de l’hôtel
Wow! Your feedback and kind words make all our efforts worth it.
Thank you so much for your support.
par un voyageur
Publié le 16 févr. 2022 sur Expedia
The apartment eas nice. The check in process was aggravating took a while to get someone to help us. Atfer that rhe stay was fine. The parking ppl booted our car because we were in the building trying check in and hadnt registrated the car. Which makes no sense that we still have to pay to park on a gated property. Not sure if ill stay here again. But it wasnt bad but it wasnt great. I think this is an Asian based company that not in Atlanta. Took someone 40 mins to comr physically assist us and noneonr barely spoke English. Had to use translate
Commentaires de Gestion de l’hôtel
19 févr. 2022 par Yen, Guest Experience Specialist, Gestion de l’hôtel
We were very sorry that this guest did not have a positive experience staying at our place, we make every effort to ensure all guests are comfortable as our other reviews show. It was unfortunate that communication did not work out well on this occasion. We appreciate all feedback which helps improve future bookings and wish the guest all the best for their own future stays on Expedia
par un voyageur
Publié le 10 févr. 2022 sur Expedia
This place is definitely mediocre. Don’t expect champagne on a beer budget. The front staff and maintenance were very professional and accommodating.
My problem is with whoever runs the reservations and accounting. I checked out on Jan 16. After endless back and forth with Expedia contacting the hotel because they ignored every message or call I sent, they finally sent my deposit back on Feb 4th. There is absolutely no reason why a business should hold someone’s funds that long with no explanation. They still haven’t paid the the additional money they owe ( requested a late check-out at 12pm, one hour after their 11am regular check-out. It’s an $30 charge per hour. I left at 11am but, they’re going off the original request even though, I informed them they day of, they have cameras in the lobby and Expedia has informed them) Yes, its $30 but, its MY MONEY. Needless to say, I would personally never stay here again nor recommend this place or any other place they’re affiliated with. Front desk, maintenance and housekeeping were more professional and courteous than the people who run the business.
I know I’ll never get the money that’s owed to me back because they’re ignoring my texts and calls…again. I just want to warn others that this business is a little shady so please be vigilant when you choose this place.
Commentaires de Gestion de l’hôtel
12 févr. 2022 par Yen, Guest Experience Specialist, Gestion de l’hôtel
We were very sorry that this guest did not have a positive experience staying at our place, we make every effort to ensure all guests are comfortable as our other reviews show. It was unfortunate that communication did not work out well on this occasion. We appreciate all feedback that helps improve future bookings and wish the guest all the best for their own future stays on Expedia.
par un voyageur
Publié le 8 févr. 2022
par un voyageur
Had to extend my stay
Publié le 5 févr. 2022 sur HotelsI had a great day. Such a beautiful environment the staff are super friendly. Also the maintenance as well.
Commentaires de Gestion de l’hôtel
6 févr. 2022 par Chic Collection by NOHOTEL on PTree RD, Gestion de l’hôtel
Thank you, Taci. It was a pleasure hosting you. Hope to see you again when you visit ATL.
par un voyageur
Publié le 15 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2022 par Yen, Guest Experience Specialist, Gestion de l’hôtel
We were very sorry that this guest did not have a positive experience staying at our place, we make every effort to ensure all guests are comfortable as our other reviews show. It was unfortunate that communication did not work out well on this occasion. Our guest did not stay with us and as a courtesy extended our effort to accommodate her request.
par un voyageur
Publié le 15 janv. 2022 sur Hotels
Really enjoyed our stay everything was comfortable and plenty of room. One thing was the shower didn't get as warm as I would have liked.
Commentaires de Gestion de l’hôtel
15 janv. 2022 par Yen, Guest Experience Specialist, Gestion de l’hôtel
Your feedback and kind words make all our efforts worth it. Our shower needs a couple of minutes to warm up due to the weather situation. We always have a maintenance team on call to assist our guests.
par un voyageur
Great option for sharing
Publié le 17 déc. 2021 sur HotelsGreat job converting an older condo to.apartment hotel. HVAC a little hard to control but ultimately worked well. Staff onsite and phone/text very friendly, efficient, and professional. Specisl shout out for finding, returning wallet.
Commentaires de Gestion de l’hôtel
18 déc. 2021 par Yen, Guest Experience Specialist, Gestion de l’hôtel
Wow! Your feedback and kind words make all our efforts worth it. Again, thank you for staying and being part of the NOHOTEL family. Looking forward to hosting you in the future.
par un voyageur
Poor process and gouge the customers
Publié le 17 déc. 2021 sur HotelsNice property, but very poor process. They do no tell you about $500 deposit until after booking. They also charge $30 per hour for early check-in. Most places accommodate that as a courtesy.
Commentaires de Gestion de l’hôtel
17 déc. 2021 par Yen, Guest Experience Specialist, Gestion de l’hôtel
We were very sorry that this guest did not have a positive experience staying at our place, we make every effort to ensure all guests are comfortable as our other reviews show. It was unfortunate that communication did not work out well on this occasion. We appreciate all feedback that helps improve future bookings and wish the guest all the best for their own future stays.
