Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Québec
Practic hotel near to the airport
Publié le 22 avr. 2017 sur Expedia
Pour : Breakfast was nice, except from the coffee itself; room was clean except from the floor.
Contre : Better van service, room floor attention, better coffee.
Emplacement : McDonald's at the corner of the street; airport pretty close; not so hard to get in public transportation, even if the neighborhood is not the safest.
The hotel is OK, but the van service does not work nice... please take note on their times, as I've stayed over an hour waiting for the van, finally took a cab to arrive at the hotel. To leave hotel to the aiport, van was supposed to start at 17h but at 17h30 nothing was happening and a nice guy from the front desk tried to help but unfortunately did not succeed a lot...
The room is OK, I just got impressed that everything was neat and clean, except from the floor... the carpet was disgusting... really dirty, sorry.
The breakfast is really good, loved it, thanks!! Just the coffee itself that did not taste any good... OK, got to the airport and healed it all with a Starbucks... lol...
Finally, regarding restaurants, not too much around, besides a not-so-nice McDonald's, at least it is on the corner!
Commentaires de Gestion de l’hôtel
24 avr. 2017 par M. Martin, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay. We are glad the the breakfast, with the exception of the coffee, met your needs. We will certainly work on the timeliness of the shuttle service and the carpets in the rooms. Please come and see us again soon.
par un voyageur
Publié le 4 nov. 2024
Jawon was excellent checking me in, helped with the TV service in my room and the breakfast was good and delicious.
Room was spacious, quiet and convenient. The shuttle service from the airport to the hotel was great!!
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Manager, Gestion de l’hôtel
Hello Donald,We are delighted to hear that you had a positive experience during your stay, especially with Jawon's exceptional service at check-in. It's great to know you enjoyed the spacious room, breakfast, and our convenient shuttle service. Your feedback is truly appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Darcel,We're sorry to hear that your experience fell short of expectations. Please don't hesitate to reach out to us directly to provide more details so we can address any concerns you may have.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Darcel,We appreciate you choosing our hotel for your stay and we hope you had a comfortable visit. If you have any suggestions on how we can improve, please don't hesitate to reach out to us. We value your feedback and would love to hear from you.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeffrey,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back for another memorable experience soon.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Extremely unfriendly staff. During check in the guy was on the phone with a friend and did pay attention to me or my questions
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Fredrik, We apologize for any inconvenience caused during your check-in experience. We value guest feedback and will address this with our team to ensure a better service in the future. We appreciate you bringing this to our attention as we strive to improve our guest experience.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ademola, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any concerns you may have had. We value your input and strive to make improvements based on guest experiences.
par un voyageur de pensacola
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello brian,We are delighted to hear that you had a wonderful experience with us! We look forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
It's close to the highway and quiet,Pretty decent little spot if you like being away from high volume areas
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kelvin,We are delighted to hear that you found our location convenient and peaceful. We appreciate your feedback and hope you had a comfortable stay with us. If you have any further comments or suggestions, please do not hesitate to reach out.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Anthony, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share. We strive to improve based on our guests' experiences.
