Note fondée sur 1 158 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 avr. 2023 sur Expedia
Odeurs de fumée mais sinon c’était ok pour un hôtel à côté de l’aéroport.
par un voyageur
Publié le 19 avr. 2022 sur Hotels
par un voyageur
Publié le 27 nov. 2021 sur Hotels
par un voyageur de TACOMA
Publié le 4 nov. 2024
Friendly staff, clean rooms.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Terri Robinson, Gestion de l’hôtel
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
par un voyageur
Publié le 21 oct. 2024
Good for a stay
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Terri Robinson, Gestion de l’hôtel
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
par un voyageur
Publié le 20 oct. 2024
My room was so filthy I left, immediately.
The staff was kind but the rooms & the smells just made me run for the hills.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Terri Robinson, Gestion de l’hôtel
I’m sorry that your experience didn’t match our standards of hospitality. We are committed to providing the best amenities and attentive service, and we missed the mark on both. We will share this feedback with our team as a training opportunity to prevent this from happening again.
par un voyageur
Publié le 12 oct. 2024
The comfort from the room
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Terri Robinson, Gestion de l’hôtel
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
par un voyageur
Publié le 12 août 2024 sur Expedia
The check in clerk was very nice. The location is very convenient because its right next to the airport. The shuttle was clean and arrived promptly. However, the property needs an upgrade asap. The hallway carpet on our floor was very dirty, looked like it has not been vacuumed. The marijuana smell in the hallway was very noticeable. Our room was clean but the carpet also had cigarette burns and it was stained all over. The pillows were too small as they are the size of decorative pillows not standard size ones. The shower curtain was not long enough to keep the water from spilling on the bathroom floor while I showered.
Commentaires de Gestion de l’hôtel
13 août 2024 par Terri Robinson, Gestion de l’hôtel
I’m sorry that your experience didn’t match our standards of hospitality. We are committed to providing the best amenities and attentive service, and we missed the mark on both. We will share this feedback with our team as a training opportunity to prevent this from happening again.
par un voyageur
Publié le 12 août 2024 sur Expedia
Xavier was very pleasant and helped me information concerning parking
Commentaires de Gestion de l’hôtel
13 août 2024 par Terri Robinson, Gestion de l’hôtel
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
par un voyageur
Publié le 10 août 2024 sur Hotels
We ask for towels and our room cleaned and it did not happened. We stayed 3 days and had to get new keys daily
Commentaires de Gestion de l’hôtel
11 août 2024 par Terri Robinson, Gestion de l’hôtel
I’m sorry that your experience didn’t match our standards of hospitality. We are committed to providing the best amenities and attentive service, and we missed the mark on both. We will share this feedback with our team as a training opportunity to prevent this from happening again.
