Ratings based on 832 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 27, 2024
The person at the front counter didn’t even check me in, it was a kiosk with a remote person. So unnecessary and really impersonal and off putting.
Comment from Hotel Management
Oct. 27, 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Comfort Inn Roswell-Dunwoody. We value all feedback from our guests and apologize for any inconvenience you may have experienced during the check-in process. Your comments will be shared with our team to ensure a more personalized experience for our guests in the future. We appreciate your feedback and hope to welcome you back for a more enjoyable stay.
by A traveller
Posted Aug. 20, 2024 on Expedia
Big issue with attitude of night desk person. We discussed it with him but he didn't seem to get it. Full of rationalizations. Day staff & cleaning staff were WONDERFUL!
Comment from Hotel Management
Aug. 21, 2024 by Guest Relation Management, Hotel Management
Hi Edith,Thank you for taking the time to share your experience. I’m glad to hear that you found our day staff and cleaning team wonderful, and I appreciate your kind words about their efforts. We take your concern seriously and will address this matter with the individual involved to ensure it does not affect future guests. Your feedback is crucial in helping us improve, and we are committed to providing exceptional service at all times. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A traveller
Posted Aug. 19, 2024 on Expedia
Good location but needs a deep cleaning and renovation
Comment from Hotel Management
Aug. 19, 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our convenient location. We take all guest comments seriously and will address any cleanliness or renovation concerns to ensure a comfortable stay for all our guests. Your input is invaluable to us as we strive to continuously improve our services. Thank you for choosing Comfort Inn Roswell-Dunwoody and we hope to welcome you back in the future.
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Comfort Inn Roswell-Dunwoody. We are delighted to hear that you had a positive experience during your visit. We strive to provide all of our guests with comfortable accommodations and quality service, and we are thrilled to hear that we met your expectations. We hope to welcome you back again in the future for another enjoyable stay.
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Guest Relation Management, Hotel Management
Hi Alvin,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.
by A traveller
Posted Aug. 9, 2024 on Expedia
Comment from Hotel Management
Aug. 10, 2024 by Guest Relations Specialist, Hotel Management
Hi John,Thank you for being our guest with us at Comfort Inn Roswell and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Posted Aug. 7, 2024 on Expedia
When staying in 2024 you need a smart tv
Comment from Hotel Management
Aug. 8, 2024 by Guest Relation Management, Hotel Management
Hi Malachi,Thank you for your feedback. We appreciate your suggestion regarding the addition of smart TVs to our rooms. We understand how having modern amenities can enhance the guest experience, and we will consider your request as we plan future upgrades. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Guest Relation Management, Hotel Management
Hello Guest,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at Comfort Inn Roswell. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Guest Relation Management, Hotel Management
Hello Guest,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Inn Roswell. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A traveller
Perfect economic room stay
Posted Aug. 5, 2024 on HotelsRoom was clean, bedding was nice, pillows were SUPER NICE, had actual cable, didn’t just expect us to log into our streaming services, breakfast was served fully,(sausage, eggs, waffles, cereal, yogurt, oatmeal, bagels, toast, OJ, apple juice, coffee), shower worked well, no complaints, esp. for $100
Comment from Hotel Management
Aug. 6, 2024 by Guest Relation Management, Hotel Management
Hi Kristen,Thank you for your wonderful feedback! I’m thrilled to hear that you had such a positive experience during your stay with us. It’s great to know that you enjoyed the cleanliness of your room, the comfort of the bedding and pillows, and the variety of options at our breakfast. We aim to provide a comfortable and convenient stay for all our guests, and your comments reaffirm that we’re on the right track. Thank you for choosing Comfort Inn Roswell and we hope to have the pleasure of welcoming you back soon.
